A. Johanna Sandoval
Chimayo,NM
Summary
Encouraging Course Manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
17
17
years of professional experience
Work History
Research Analyst
State Of New Mexico-Higher Education Dept.
10.2021 - Current
- Improved data accuracy by conducting in-depth research and analysis on industry trends and market behavior.
- Enhanced decision-making processes for clients through delivery of insightful reports and presentations.
- Streamlined internal workflows by automating data collection, analysis, and reporting tasks.
- Boosted team efficiency with rigorous attention to detail and adherence to deadlines when completing projects.
- Collaborations with 28 New Mexico Higher Education Institutions for data retrieval and compilation.
- Analyzed large volume of data to identify patterns, trends and correlations.
- Prepared detailed reports summarizing research findings and recommendations for further action.
- Created and maintained database to store research data.
Licensing Specialist
State Of New Mexico- Regulation And Licensing
02.2017 - 10.2021
- Worked with public daily to assess their licensing needs and ensure State compliance.
- Streamlined licensing processes by implementing efficient tracking systems and organizational strategies.
- Improved compliance rates by conducting thorough audits, while maintaining confidentiality. Provided feedback for requirements to adhere to regulations.
- Enhanced cross-functional collaboration between departments through effective communication and coordination of licensing activities.
- Reduced processing time for license approvals, implementing standardized procedures and documentation requirements.
- Provided oversight and training for staff.
- Processed over a 30 records per day.
- Stayed up-to-date on New Mexico laws and licensing requirements to complete accurate and efficient reviews.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
Administrative Support Specialist
State Of New Mexico - State Land Office
04.2013 - 07.2015
- Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
- Boosted team productivity by organizing workflow, assigning tasks, and monitoring performance.
- Strengthened internal communication by managing correspondence, distributing information, and maintaining updated contact database.
- Led projects and analyzed data of Oil and Gas leases.
Licensing Specialist
State Of Colorado-Taxation And Revenue Dept.
01.2012 - 03.2013
- Streamlined licensing processes while maintaining confidentiality and adhering to Federal, State and local laws.
- Inter-agency communication to evaluate status based on State regulations and statues. Researched resolutions while ensuring statutory compliance.
- Managed State ID/Driver's License Database.
- Reduced processing time for license approvals, implementing standardized procedures and documentation requirements.
- Processed over 100 records per day.
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances
- Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
Laboratory Research Assistant
National Jewish Health-Haskins Lab
04.2007 - 07.2011
- Trained and monitored employees for compliance of all Federal, State and local laws.
- Examined and evaluated all research data. Followed all laboratory safety and sanitation protocols by OSHA.
- Contributed to successful completion of multiple research projects by providing timely and accurate testing results and reports.
- Collaborated with interdisciplinary teams to ensure effective communication and proper implementation of experimental procedures.
- Maintained sterile environments for all Lab experiments and organ harvesting. PCR testing and genotyping.
- Managed 200 experiment subjects and laboratory supplies.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Assisted scientists by collecting and organizing laboratory data.
- Participated in lab meetings and project presentations.
Education
Certificate - NM Teaching Credentials
Santa Fe Community College
Santa Fe, NM06.2018
Bachelor of Science - Biology
University of Colorado At Boulder
Boulder, CO12.2010
Skills
- Data Analytics
- Research Protocol Development
- Project Management
- Database Optimization
- Excellent written and verbal communications
- Knowledge of Government regulations
- Laboratory experience
- Management and Supervisor experience
Timeline
Research Analyst
State Of New Mexico-Higher Education Dept.
10.2021 - Current
Licensing Specialist
State Of New Mexico- Regulation And Licensing
02.2017 - 10.2021
Administrative Support Specialist
State Of New Mexico - State Land Office
04.2013 - 07.2015
Licensing Specialist
State Of Colorado-Taxation And Revenue Dept.
01.2012 - 03.2013
Laboratory Research Assistant
National Jewish Health-Haskins Lab
04.2007 - 07.2011
Certificate - NM Teaching Credentials
Santa Fe Community College
Bachelor of Science - Biology
University of Colorado At Boulder
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