Amberlynn Anderson
Portage,IN
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Food Service Worker
Portage Township Schools
04.2023 - Current
- Followed supervisor instructions to complete tasks on time.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for students and staff.
Assistant Manager
Red Carpet Smoke Shop
07.2021 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Rotated merchandise and displays to feature new products and promotions.
- Created employee schedules to align coverage with forecasted demands.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Lead Key Holder
Dollar General
04.2020 - 06.2021
- Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring a positive shopping experience.
- Enhanced store sales by implementing effective merchandising strategies and engaging customers with product knowledge.
- Maintained a clean, organized store environment by implementing regular cleaning schedules and following merchandising guidelines.
- Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Morton High School
Hammond, IN06.2012
Skills
- Honest and Dependable
- Reliable and Responsible
- Active Listening
- Cooperative Attitude
- Customer Service
- Patience and Empathy
- Strong Work Ethic
- Cleaning and sanitizing
- Restocking skills
- Teamwork and Collaboration
- Attention to Detail
- ServSafe Food Manager
Certification
ResCare Workforce Services Certificate of Completion
- Interview Rhetoric, Employer Relations, Customer Service Etiquette, Conflict Management Resolution, and Financial Management.
Timeline
Food Service Worker
Portage Township Schools
04.2023 - Current
Assistant Manager
Red Carpet Smoke Shop
07.2021 - 03.2023
Lead Key Holder
Dollar General
04.2020 - 06.2021
Morton High School
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