Amber Baker

Independently manage day-to-day office activities. Provide general administrative support, which includes the creation, maintenance, and editing of documents, spreadsheets, files, and CRM systems. Calendar management and coordination of meetings/events, including complex travel arrangements.

• Facilitate and manage logistics for vacating an office building and moving to a new location while maintaining full functionality.
• Coordinate schedules for Executives to view potential new office spaces during the office move.
• Arrange for sale and distribution of extraneous office supplies and equipment.
• Manage purchasing for office projects and upkeep of the current corporate office space.
• Plan and execute a farewell party to support office morale.

Provided support to Executives by managing meeting calendars, protecting their time by cordially screening calls and visitors, and ensuring conference rooms were well stocked, had required A/V set up, and were presentable before scheduled meetings occurred. Drove qualified consumer and trade traffic into the showroom via events, business relationships, and other outreach efforts. Fielded consumer questions, incoming calls and emails, as well as social media outreach to maintain high levels of customer support.

• Led weekly meetings with Executives and fellow showroom employees to discuss increases to the overall effectiveness of the showroom, execute new ideas to drive traffic into the showroom, share business traffic reports, and inform budgeting.
• Created, managed, and executed many impactful events in the showroom including a successful private event at the 2023 Decorator Showcase Home, weekly Coffee & Pastry Socials for neighboring businesses, and nationwide personnel trainings.
• Introduced and developed B2B training modules, agendas, and scheduling systems to make training more turnkey.
• Implemented an increase in community involvement and outreach to local affiliate groups to promote the business.

Managed all in person and virtual meetings, assemblies, and webinars for Heads of School, faculty, staff, and students. Led planning and volunteer committees for large scale fundraising galas, community building experiences, and employee morale events. Coordinated project deliverables, managed agendas and meetings with event partners, and conducted site visits of proposed venues for in person events. Contributed to strategic planning of the school events calendar for the upcoming school year. Drafted and operated budgets for all events. Hybrid position.

• Executed our Ribbon Cutting in celebration of the opening of our new building that accommodated a last minute appearance by the mayor of San Francisco
• Built an outdoor, COVID safe graduation in an open field with reputable vendors to provide necessary precautions for a successful event two years in a row.
• Exceeded fundraising goals by 40% for the school’s first ever virtual gala benefiting Discounted Tuition and community support programs.
• Created adaptable and successful events across departments including a virtual Open House for the Admission team, virtual Back to School Nights for Upper and Lower School Divisional Heads, and a virtual Grandparents Day while providing benevolent high level tech support to a challenging demographic.
• Defined a rich, well-cadenced communications calendar for the annual gala to inform and support the communications team's success.
• Managed weekly newsletter, external marketing strategies, general copywriting, and internal communications feeds amidst Communications Director hiring process.
• Proactively assessed needs of event attendees and offered effective solutions.

Consistently monitored communications to update and prioritize meetings and schedules. Facilitated arrangements for CEO’s numerous podcasts, webinars, and on- site & virtual events. Organized and maintained data storage systems, training manuals, and Google Drive documents. Planned & arranged flights, travel, and accommodation logistics for keynote events. Effectively managed CEO’s professional calendar across multiple time zones. Maximized efficacy of CEO and Director by directing them through fluid schedules in a fast-paced environment. Efficiently project managed extraneous marketing, communication, and administrative tasks. Remote position.

• Spearheaded website management, blog copywriting, email marketing, and social media content creation to grow business and increase client base through continuous lead generation.
• Managed B2B events from initial client request through planning and development to hands-on execution and analytical follow up.
• Analyzed data from CRM, social media, & outreach systems.

Created engaging content, edited, and distributed weekly e-newsletter. Managed volunteer activity calendar to ensure continuous coverage of key roles. Developed regular communication channels for volunteer population through daily social media interaction. Evaluated strengths of team members and assessed vacancy requirements to match volunteers with relevant positions. Facilitated training and mentoring of over 500 new volunteers.

• Led event planning and program management for largest fundraiser of the year. Designed highly successful and exciting new fundraising event with Director of Development.
• Introduced new recognition program for high achieving volunteers to strengthen commitment.
• Conducted weekly volunteer trainings, honing public speaking skills, storytelling capabilities, relationship building techniques, and audience interaction experience.

Developed and prioritized schedule to meet clients’ needs. Updated and maintained data sheets for staff use.

• Managed equipment and shipping logistics to and from each conference.
• Remote position with travel to on-site events.

Designed luxury exploration experiences for clients ranging from a 4-hour day up to multi- day packages. Coordinated guest travel experiences. Developed relationships with local vendors to provide tailored inside look into each city and designed custom itineraries for high-end clients. Hybrid position.

• Managed 10+ staff across three states. Trained lower-level managers, coordinators, and interns.
• Planned numerous events and coordinated projects from $600 - $20K.
• Provided elevated customer experiences to generate loyal clientele, achieved numerous positive reviews acknowledging dedication to excellent customer service.

Created and produced diverse array of pastries in a variety of locations. Managed staff and upheld health and sanitation standards. Maintained strong professional ties with previous employers and returned to assist as needed.

• Lead creative process for menus.
• Personalized creations for holidays, weddings, graduations, and personal events.
• Mixed icing and other toppings by reading recipes, scaling, and measuring ingredients and operating mixer.
• Maintained well-organized mise en place to keep work consistent.
• Oversaw purchasing, storage, and use of kitchen supplies.