Amber Monroe Rojas
Chula Vista,CA
Summary
Experienced in organizational skills and administrative support, eager to learn and develop in a professional office environment. With a proactive approach to managing schedules and handling communications, ensure efficient office operations. Ready to utilize and enhance skills in office software and document management as an Office Administrative Assistant. Motivated business professional with 14 years of entrepreneurial experience, bringing dedication and personability to the table. Extensive experience in managing administrative and sales operations, as well as personnel, equipped with the ability to train, educate, motivate, and support staff members. Dedicated and focused individual excelling at prioritizing, completing multiple tasks simultaneously, and following through to achieve project goals. Now seeking a role of increased responsibility and authority with a company.
Overview
20
20
years of professional experience
3
3
Certification
Work History
Certified Personal Trainer
Amber’s Glute Garage
03.2011 - Current
- Strength and conditioning training for women, and children
- Flexibility, mobility, and postural improvement
- Customize workout plans, improve body composition, rehab and wellness programs, cardiovascular program design
- Teach clients how to modify exercises appropriately to avoid injury
- Enhanced client fitness levels by creating personalized workout routines tailored to individual goals and abilities.
- Lead weekly meetings to review performance and offer direction, motivation and guidance toward achieving individual and facility goals
- Manage reception area, greeted visitors, respond to telephone and in-person requests for information
- Reduced injury risk for clients with proper form instruction and exercise modifications based on individual needs.
- Design and maintain electronic file systems
- Handle all media and public relations inquiries
- Maintain an up-to-date department organizational chart
- Disperse incoming mail to correct recipients throughout the office
- Supply key cards and building access to employees and visitors
- Make copies, send faxes, and handle all incoming and outgoing correspondence
- Organize files, develop spreadsheets, fax reports and scan documents
- Properly route agreements, contracts, and invoices through the signature process
- Manage daily office operations and maintenance of equipment
Escrow Assistant
New Venture Escrow
09.2016 - 03.2018
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
- Assisted with the successful closing of numerous escrow transactions, ensuring all parties were informed and satisfied.
- Obtained documents such as proof of insurance and HOA statements.
- Maintained open communication with lenders, brokers and borrowers.
- Followed-up on status of releases, policies, and return of recorded documents.
- Supported team members in managing workload, contributing to a more productive work environment.
- Collaborated with real estate agents to address potential challenges, effectively resolving concerns before escalated.
- Prepared estimated closing statements for buyer and seller.
- Managed multiple high-priority tasks simultaneously while maintaining strict deadlines and attention to detail.
- Coordinated with title companies to efficiently process title orders, resulting in smoother transactions.
Sales
Na Hoku
08.2012 - 03.2013
- Greet and engage retail customers, understand their needs and deliver an optimum customer experience
- Turn one-time customers into lifetime customers
- Contribute to store sales plans by recommending and describing merchandise and the long-term care of each item
- Collaborate and partner with sales team to ensure a positive retail experience for the customer
- Basic computer and/or Point of Sales (POS) skills
- Store key holder opened and closed store without supervision
- Guided customers in choosing items that reflected personal style and shape
Sales
Sterling Inc
09.2010 - 08.2012
- Computed sales prices, total purchases and processed payments
- Described merchandise and explain operation and quality of merchandise to customers
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices
- Recommended merchandise based on customer needs
- Operated a cash register to process all payment transactions
- Administered all point of sale opening and closing procedures
- Facilitated monthly and quarterly physical inventory counts
- Explained information about the quality, value and style of products to Influence customer buying decisions
Education
Diploma - General
Southwest High
San Diego, CA01.2001
Skills
- Meticulous attention to detail
- Microsoft Office proficiency
- Self motivated
- Strong interpersonal skills
- 40-45 WPM
- 10 Key experience
Certification
- Core Power Yoga
- Teacher Training Certification8-2011
- Successfully completed 200 Hour Certification
- Demonstrated proper form and direction to the public
- ExpertRating
- Certified Personal Trainer12-2013
- Fulfilled all requirements of skill assessment criteria.
- Demonstrated knowledge of safety and modifications
- Russian Kettlebell Training
- RKC Level1 Instructor 5-2015
- Successfully completed 23 hours of mental and physical training.
- Passed all physical tests to teach kettlebell fundamentals safely.
Extracurricular
Passion for Pitties Pitbull Rescue Foster 2011- Present
Eastlake Church Volunteer 2015-2020
Youth Outreach 2012 - 2020
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteTimeline
Escrow Assistant
New Venture Escrow
09.2016 - 03.2018
Sales
Na Hoku
08.2012 - 03.2013
Certified Personal Trainer
Amber’s Glute Garage
03.2011 - Current
Sales
Sterling Inc
09.2010 - 08.2012
Diploma - General
Southwest High
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