AMBERNI ROBINSON
Gainesville,FL
Summary
Dedicated Certified Medical Assistant (CMA) with extensive experience in hospital operations and patient care coordination. Expertise in patient intake, vital signs monitoring, appointment scheduling, insurance verification, and medical documentation. Proven support for healthcare teams and veterans, ensuring efficient service delivery and compliance with HIPAA regulations. AMCA Certified with CPR and First Aid certifications.
Overview
1
1
Certification
5
5
years of professional experience
Work History
CARE COORDINATOR
Phoenix Sacred Space
03.2024 - Current
- Coordinate patient services, appointments, and follow-up activities to ensure continuity of care and timely access to healthcare resources.
- Act as primary point of contact for patients, addressing concerns, answering questions, and connecting individuals with appropriate services to enhance patient satisfaction.
- Facilitate service coordination by communicating with patients, families, and care team members to effectively resolve patient needs.
- Maintain accurate and confidential patient records, service documentation, and communication logs in accordance with HIPAA requirements.
- Navigate multiple computer systems to document interactions, track service requests, and ensure timely follow-through.
HOME HEALTH AIDE
U.S. DEPARTMENT OF VETERANS AFFAIRS
Gainesville, FL
10.2025 - 04.2026
- Delivered compassionate, patient-centered personal care to veterans, enhancing dignity, comfort, and independence.
- Supported patients in activities of daily living (ADLs) such as bathing, grooming, dressing, hygiene, and meal assistance, fostering personal well-being.
- Supported safe patient mobility, ambulation, positioning, and transfers while following established safety procedures.
- Ensured clean, safe care environment by maintaining infection prevention protocols and adhering to patient safety and confidentiality guidelines.
- Monitored vital signs and reported condition changes to nursing staff
MEDICAL PATIENT INTAKE
HCA FLORIDA NORTH FLORIDA HOSPITAL
Gainesville, FL
12.2021 - 03.2024
- Welcomed, registered, and checked in patients, ensuring accurate demographic and insurance information for seamless patient processing.
- Assisted with patient intake and documented vital signs, including blood pressure and temperature.
- Coordinated appointments, check-in/check-out, insurance verification, and payment processing to enhance patient flow and reduce wait times.
- Maintained confidential patient records, routed laboratory results and medical documentation, and complied with HIPAA regulations.
- Managed multi-line telephone systems, liaised with clinical staff, and provided compassionate support to patients and visitors, fostering a welcoming environment.
Education
Bachelor of Science - Forensic Science
The University of Southern Mississippi
Hattiesburg, Mississippi01-2021
Clinical Medical Assistant Certification -
Love Reign Healthcare Training
Gainesville, FL09.2026
Skills
- EHR management
- Patient triage & intake
- Vital signs monitoring
- EMR/EHR management (Epic/Cerner)
- HIPAA/OSHA compliance
- Phlebotomy & injections
- Laboratory results routing
- Infection prevention and control
- ADLs assistance
- EKG administration
- Patient education
- Patient scheduling & systems
- Problem-solving skills
- Communication skills
- Medical terminology
- Care coordination
Certification
- Clinical Medical Assistant (CMAC) – American Medical Certification Association (AMCA) License ID#CMAC-5961 9/2026-9/2028
- Basic Life Support (BLS) - American Heart Association (AHA)| eCard Code: 271267375053
Timeline
HOME HEALTH AIDE
U.S. DEPARTMENT OF VETERANS AFFAIRS
10.2025 - 04.2026
CARE COORDINATOR
Phoenix Sacred Space
03.2024 - Current
MEDICAL PATIENT INTAKE
HCA FLORIDA NORTH FLORIDA HOSPITAL
12.2021 - 03.2024
Clinical Medical Assistant Certification -
Love Reign Healthcare Training
Bachelor of Science - Forensic Science
The University of Southern Mississippi