Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ambernicka Smith

Riviera Beach,Florida

Summary

Dedicated professional with a proven track record at FedEx Ground, adept in time management and problem-solving. Excelled in delivering goods on time, enhancing customer satisfaction. Skilled in patient care and teamwork, consistently achieving safe driving records and fostering positive relationships. Demonstrates exceptional attention to detail and a commitment to maintaining high safety standards.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Home Health Aide

Private Home
11.2022 - Current
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Driver

FedEx:Ground
10.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

Front Desk Concierge

Allied Universal Security Services
03.2019 - 10.2022
  • Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
  • Assisted guests with reservations, modifications, and cancellations in a courteous and professional manner.
  • Enhanced customer satisfaction by providing timely and accurate information on hotel facilities and services.
  • Performed administrative tasks including filing paperwork, maintaining inventory of office supplies and coordinating maintenance requests.

Shift Supervisor

CVS Pharmacy
11.2015 - 04.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Education

High School Diploma -

Palm Beach Lakes High School
West Palm Beach, FL
05.2011

Skills

  • Patient Care
  • Meal Preparation
  • Personal Hygiene Assistance
  • Feeding Assistance
  • Bathing Assistance
  • Housekeeping tasks
  • First aid and safety
  • Emotional Support
  • Transfer Techniques
  • Problem-Solving
  • Time Management
  • Attention to Detail

Certification

  • CPR/AED Certification
  • Home Health Aide (HHA) Certification
  • Basic Life Support Certification (BLS)

Timeline

Home Health Aide

Private Home
11.2022 - Current

Driver

FedEx:Ground
10.2019 - Current

Front Desk Concierge

Allied Universal Security Services
03.2019 - 10.2022

Shift Supervisor

CVS Pharmacy
11.2015 - 04.2020

High School Diploma -

Palm Beach Lakes High School

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Ambernicka Smith