Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Amber Schaffer

Macomb,MI

Summary

Organized and efficient Data Entry Clerk with 5 years of experience in data organization, proofreading and word processing. Multi-talented in smoothly handling office administration support tasks. Team player works to support group efforts to meet critical deadlines. Fast learner and committed to continuous, self-directed learning.

Overview

20
20
years of professional experience

Work History

Account Entry Clerk

Advomas
12.2017 - 06.2023
  • Organized, sorted, and checked input data against original documents.
  • Preserved customer confidence and protected operations by keeping information confidential.
  • Completed data entry tasks with accuracy and efficiency.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Secured and protected data from unauthorized access by complying with security protocols.
  • Assisted with developing data entry processes.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.

Main Banker

Hollywood Casino Toledo
11.2015 - 06.2017
  • Managed daily casino bank operations by processing transactions.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Mentored and trained new bankers on casino bank procedures and customer service standards.
  • Handled various accounting transactions.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.


Administrative Assistant

Suburban Tool
10.2003 - 01.2006
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Processed customer orders accurately and within agreed timeframes to meet service standards.
  • Drafted correspondence and other documents for CEO and department heads in company's voice.
  • Managed filing system, entered data and completed other clerical tasks.
  • Assisted company president and staff members with special tasks on daily basis.

Education

Medical Coding Certificate - Medical Coding

Macomb Community College
Clinton Township, MI
12.2021

No Degree - Interior Design, Fine Art, Graphic Design

Eastern Michigan University
Ypsilanti, MI
06.2010

High School Diploma -

Henry Ford II High School
Sterling Heights, MI
06.2000

Skills

  • Strong Problem Solver
  • Updating Client Data
  • Maintaining Confidentiality
  • Microsoft Office
  • Keyboard Entry
  • Strong Interpersonal Skills
  • Medical Terminology
  • Data Entry Software
  • Transcribing Information
  • Error Identification
  • Data Entry Accuracy
  • Independent Worker

Timeline

Account Entry Clerk

Advomas
12.2017 - 06.2023

Main Banker

Hollywood Casino Toledo
11.2015 - 06.2017

Administrative Assistant

Suburban Tool
10.2003 - 01.2006

Medical Coding Certificate - Medical Coding

Macomb Community College

No Degree - Interior Design, Fine Art, Graphic Design

Eastern Michigan University

High School Diploma -

Henry Ford II High School
Amber Schaffer