Amber Santoyo
Fort Walton Beach,FL
Summary
Professional and reliable healthcare professional with a background in military leadership and health services management. Currently pursuing a nursing degree with experience in customer service, scheduling, and working in fast-paced environments. Known for strong communication, organization, and ability to provide professional and compassionate support to patients and clients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Airfield Management Shift Lead
United States Air Force, USAF
Fort Walton Beach, FL
01.2019 - 01.2025
- Directed daily operations within a demanding environment, focusing on maintaining high levels of efficiency and safety compliance.
- Coordinated with various departments to uphold operational efficiency and swiftly address challenges.
- Managed maintenance of precise records, reports, and schedules to uphold regulatory standards.
- Facilitated timely resolution of requests by providing exceptional customer service to personnel.
- Executed multiple tasks concurrently to uphold high standards of accuracy and precision.
Education
Bachelor of Science -
Associate of Science - Associate Degree in Nursing (In Progress)
Northwest Florida State College
Niceville, FL08-2026
Bachelor of Science - Health Services Management
University of Maryland Global Campus
Hyattsville, MD12-2024
Skills
- Team leadership
- Professionalism and integrity
- Time management expertise
- Effective communication techniques
- Customer service
- Patient care
- Administrative support
- Scheduling
Accomplishments
Airman of the Year — MAJCOM Level, United States Air Force
Recognized for leadership, professionalism, and performance during overseas deployments
Affiliations
Student Nurses Association — Member
Northwest Florida State College
Certification
Basic Life Support (BLS) Certification — American Heart Association
CPR Certified
Trainer Certification (Train-the-Trainer) — United States Air Force
Timeline
Airfield Management Shift Lead
United States Air Force, USAF
01.2019 - 01.2025
Bachelor of Science -
Associate of Science - Associate Degree in Nursing (In Progress)
Northwest Florida State College
Bachelor of Science - Health Services Management
University of Maryland Global Campus