Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Amber Shields

Phoenix,AZ

Summary

Dynamic and dedicated professional caregiver.

Experienced with providing compassionate and attentive care to individuals in need. Utilizes strong interpersonal skills and empathy to connect with clients and support their daily living activities.

Caregiving background in providing compassionate care to individuals of all ages and backgrounds.

Experienced non-medical Care Provider offering 18 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Professional Licensed Massage Therapist

Self Employed
02.2019 - Current
  • Delivered personalized massage therapies tailored to client needs, enhancing relaxation and recovery.
  • Maintained a clean, safe, and welcoming treatment environment ensuring client comfort and satisfaction.
  • Educated clients on self-care techniques and wellness practices to promote long-term health benefits.
  • Developed customized treatment plans based on thorough assessments of client conditions and preferences.
  • Built strong client relationships through effective communication and attentive listening to feedback.
  • Implemented scheduling systems to optimize appointment management and improve client retention rates.
  • Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Provided clear, concise instructions to clients to prepare for massage services.
  • Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
  • Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.

Certified Yoga Instructor

Crunch Fitness
03.2023 - 06.2025
  • Developed tailored yoga sequences to meet diverse client needs and enhance overall wellness.
  • Conducted engaging group classes, fostering community and promoting a positive environment for participants.


  • Educated clients on the benefits of a consistent yoga practice for stress reduction, improved flexibility, and overall mental clarity.
  • Planned and led yoga classes by selecting appropriate poses and sequences to meet abilities of individual students.
  • Provided guidance and instruction on breathing techniques, meditation and other elements of yoga practice.


  • Maintained positive relationships with class members through personalized and knowledgeable service.


  • Emphasized inclusivity in class design, accommodating a diverse range of ages, fitness levels, and abilities through modifications and variations on postures.
  • Arrived early to set up room, greet students, and answer questions.
  • Inspired personal growth among students by challenging them to step outside their comfort zones while offering support in achieving their individual goals.
  • Kept studio area safe, organized, and comfortable for students.
  • Increased clientele satisfaction by regularly seeking feedback on class content, pacing, and instructor performance.
  • Maintained a clean and inviting environment within the studio space, ensuring optimal conditions for students during classes.

Professional Nanny

Annies Nannies/ Karolines Nannies
02.2005 - 09.2019
  • Communicated effectively with parents regarding children's progress and behavioral insights.
  • Assisted with light housekeeping duties as well as running errands.
  • Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
  • Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
  • Fostered strong relationships with families, prioritizing open communication and trustbuilding.
  • Organized educational outings such as museum visits or nature walks, integrating hands-on learning experiences into everyday life.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Encouraged physical activity through outdoor play sessions or participation in organized sports teams.
  • Provided transportation to extracurricular activities, promoting socialization opportunities outside of the home setting.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Played games, worked on puzzles, and read books to young children.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Coordinated playdates and outings to meet children's physical and social needs.

Education

GED -

Ballard High School
Seattle,Wa

Skills

  • Professionalism and ethics
  • Stress relief massage
  • Reflective listening
  • Dependable and responsible
  • Respectful and compassionate
  • Time management
  • Multitasking and organization
  • Emotional support
  • Housekeeping tasks
  • Strong ethics

Certification

CPR/FIRST AID CERTIFIED

YOGA INSTRUCTOR CERTIFICATION

MASSAGE THERAPY CERTIFICATION

  • LMT - Licensed Massage Therapist

Languages

English
Full Professional

Timeline

Certified Yoga Instructor

Crunch Fitness
03.2023 - 06.2025

Professional Licensed Massage Therapist

Self Employed
02.2019 - Current

Professional Nanny

Annies Nannies/ Karolines Nannies
02.2005 - 09.2019

GED -

Ballard High School