Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Therese Cruz

Colorado Springs

Summary

Manager known for exceptional productivity and efficiency in task completion. Skilled in talent acquisition, employee relations, and performance management. Excel at communication, leadership, and problem-solving to enhance organizational effectiveness. Committed to fostering inclusive workplace environments and driving HR initiatives that support business objectives. Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.

Overview

16
16
years of professional experience

Work History

HR Manager/ Assistant Manager

Walmart
12.2015 - Current
  • Developed and implemented HR strategies to improve employee engagement and retention
  • Conducted recruitment process for new hires, including job postings, interviews and background checks
  • Assisted in the development of policies related to human resources management
  • Created and maintained personnel records, such as hiring documents, benefits information and payroll data
  • Advised managers on how best to motivate employees and increase their satisfaction levels
  • Developed processes for onboarding new hires into the organization's culture
  • Assisted in the development of operational strategies to ensure efficient and productive operations
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives
  • Coordinated with other departments to ensure smooth flow of operations
  • Ensured compliance with safety regulations and company policies
  • Managed customer service inquiries and complaints in a timely manner

Forklift and Pallet rider Operator

NEX Warehouse Guam
01.2009 - 01.2014
  • Received Inbound & Outbound Containers
  • Forklift and Pallet rider Operator
  • Pick and stage Merchandise

Education

High School Diploma -

John F. Kennedy High School
06.2008

Skills

  • Recruitment and staffing
  • Benefits Administration
  • Employee Retention
  • Employee engagement
  • Compensation and benefits
  • Employee evaluations
  • Workforce Planning
  • Warehouse picking
  • Material Handling
  • Employee Scheduling
  • Task Delegation
  • Operations Management

Timeline

HR Manager/ Assistant Manager

Walmart
12.2015 - Current

Forklift and Pallet rider Operator

NEX Warehouse Guam
01.2009 - 01.2014

High School Diploma -

John F. Kennedy High School
Amber Therese Cruz