Amber Vichot
Miami,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Receptionist
Keys Gate Community Association
Miami, FL
11.2023 - Current
- Execute responsibility of placing decals and barcodes on vehicles.
- Perform document scanning, copying, and efficient filing processes.
- Assist customers with inquiries related to their lease application, return checks, payment status and other issues with their barcode.
- Manage daily operations of front desk including greeting visitors, answering calls, taking messages, scheduling appointments.
- Review and send work orders for accuracy and completeness.
- Collaborate with team members to achieve daily goals.
Receptionist
Tax Pros
Miami, FL
01.2022 - 04.2023
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Maintained log files for tracking changes made to the database structure or content.
- Managed office supplies inventory by monitoring stock levels, anticipating supply needs, placing supply orders, and confirming deliveries.
- Assisted in scheduling, rescheduling, and canceling appointments for all tax preparers.
- Assisted with training new employees on company policies and procedures.
Hostess
Tap 42 Doral
Doral, Florida
05.2022 - 01.2023
- Responsible for maintaining customer satisfaction by making sure wait staff is giving the diners an optimum experience.
- Ensure that customers receive their orders in a timely manner when handling takeout orders.
- Make sure all dine in guests have been helped by a server in a timely manner.
- Make sure all tables are clean and ready to be sat with new guests.
- Handle waitlists when needed and make/confirm reservation for new and returning customers.
Host/Food Runner/Takeout
Flanigans
Miami, FL
11.2020 - 10.2022
- Proven ability to operate cash register and manage drawer.
- Highly skilled in providing a timely, efficient, and considerate customer service.
- Meticulous competency in sales, products and services.
- Ability to develop strong customer relations.
- Can handle multiple customers at a time while multitasking different job requirements.
- High in cleanliness and organization when conducting tasks.
- Great patience and training techniques when assisting new staff members.
Hostess
Sushi Sake Sunset
Miami, FL
08.2020 - 02.2021
- Responsible for maintaining customer satisfaction by making sure wait staff is giving the diners an optimum experience.
- Ensure that customers receive their orders in a timely manner when handling takeout orders.
- Make sure all dine in guests have been helped by a server in a timely manner.
- Make sure all tables are clean and ready to be sat with new guests.
- Handle waitlists when needed and make/confirm reservation for new and returning customers.
Education
Some College (No Degree) - Business Administration
Miami Dade College
Miami, FLSkills
- Communication Skills
- Multitasking and prioritizing tasks
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Customer Service Skills
- Organizational Skills
- Team-oriented mindset
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.