Ambileidys Corchete
Miami,FL
Summary
Professional with strong background in customer service and office administration, ready to excel in front-facing role. Adept at handling inquiries, managing schedules, and ensuring smooth operations. Known for strong teamwork, adaptability, and delivering consistent results. Skilled in communication, problem-solving, and maintaining welcoming environment.
Overview
12
12
years of professional experience
Work History
Front Desk Assistant
Morning Star Centers
02.2022 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Answered multi-line phone system and enthusiastically greeted callers.
- Enforced policies and procedures to increase efficiency.
Waitress
Reys Pizza
01.2022 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
Secretary
Gold Hands Cleaning Services
05.2019 - 12.2021
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
- Managed filing system, entered data and completed other clerical tasks.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Cashier
El Extra Supermarket
11.2012 - 04.2019
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items, and join reward programs.
Education
High School Diploma -
International School Of Havana
Havana, Cuba04-2003
Skills
- Excellent communication
- Problem-solving skills
- Time management
- Hospitality services
- Administrative skills
- Multitasking and organization
- Customer service
- Payment processing
- Fluent in Spanish and English
Timeline
Front Desk Assistant
Morning Star Centers
02.2022 - Current
Waitress
Reys Pizza
01.2022 - 05.2024
Secretary
Gold Hands Cleaning Services
05.2019 - 12.2021
Cashier
El Extra Supermarket
11.2012 - 04.2019
High School Diploma -
International School Of Havana
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