Ambra Gannon

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained electronic and paper filing systems for easy retrieval of information.
• Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
• Tracked office supplies and restocked low items to keep team members on-task and productive.
• Contributed to a positive work environment by fostering strong working relationships among colleagues.
• Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
• Reconciled account files and produced monthly reports.

Here is a list of locations I worked at while with this agency.

• Centre Avenue Health and rehab care
• Lemay Avenue Health and rehab
• Cambridge care center- Beecan- Vivage
• Broadview Health and Rehab center
• Brookdale skilled Nursing- Greenwood villiage

Drove to each patients home to provide care they needed for that visit.

• Showers or full bed baths
• Personal care such as brushing teeth, doing their hair, and assisting with brief changes as needed.
• Verified all medical supplies was filled in their home, if they needed more I would get the supplies from my vehicle and refill them.

• Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
• Ensured prompt response to call lights, addressing patient needs in a timely manner.
• Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
• Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.

• Assisted patients with daily living activities, promoting independence and dignity.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Enhanced patient satisfaction by providing compassionate and attentive care.