Ambrea Mullen
SAINT LOUIS,MO
Summary
Dynamic professional with a proven track record as an Amazon FBA Seller, adept at product sourcing and promotions management. Skilled in enhancing customer satisfaction through effective dispute resolution and strategic partnerships. Recognized for consistently meeting sales targets at Walmart by fostering customer loyalty and delivering exceptional service.
Dedicated Tech Support with extensive knowledge of e-commerce platforms, payment processing and digital marketing. Proficient in utilizing various sales tools and strategies to increase revenue, identify new opportunities and drive conversions. Highly organized and detail-oriented with in-depth understanding of competitive landscape.
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
8
8
years of professional experience
Work History
Amazon FBA Seller
Amazon Prime Products
10.2020 - Current
- Developed strategic online and offline partnerships to support fulfillment and direct sales programs.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Negotiated terms with suppliers to secure discounts and promotional opportunities.
- Created clear, precise and properly detailed product and service information on company website.
Technical Support Representative
OfficeMax
09.2019 - 09.2022
- Used ticketing systems to manage and process support actions and requests.
- Managed high levels of call flow and responded to technical support needs.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
Lead Sales Key Holder
Walmart
01.2017 - 09.2020
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
Education
High School Diploma -
Marquette High School
Chesterfield05-2018
Skills
- Product photography
- Product launches
- Promotions management
- International shipping
- Product sourcing
- Hazardous materials handling
- Returns management
- Shipping logistics
- Shipping
- InventoryLab
- Payment processing
- Inventory management
- Order fulfillment
Languages
English
Professional Working
Interests
- I participate in a variety of outdoor recreational activities
- Hiking
- Gardening
- Horseback Riding
- Yoga
- Mindfulness Practices
- Virtual Reality
- Sustainable Tech Innovations
- Robotics
Timeline
Amazon FBA Seller
Amazon Prime Products
10.2020 - Current
Technical Support Representative
OfficeMax
09.2019 - 09.2022
Lead Sales Key Holder
Walmart
01.2017 - 09.2020
High School Diploma -
Marquette High School
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