Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ambria Daniel

Decatur,GA

Summary

Experienced team leader with a deep understanding of benefit options, providers, and plans. Skilled in assessing various companies to identify suitable solutions that align with organizational and employee requirements. Possessing a proactive and determined mindset, approaches challenges with a hands-on and analytical approach, always seeking innovative strategies to drive success.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Director

J.Crew Factory
09.2023 - 09.2024
  • Developed new store location from ground up by hiring and training efficient team.
  • Formulated pricing policies and determined daily coupons.
  • Identified current and future trends that appeal to consumers.
  • Managed team of 25 cashiers and floor staff.
  • Boosted revenue $2.2mil by developing and deploying strategies to effectively improve operations.
  • Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.

General Manager/ Store Manager

Carters Inc
02.2022 - 09.2023
  • Ability to grow leaders through providing direction, delegation, and follow up with employees in both store locations
  • Builds talent pipeline though networking/recruiting and develops succession plan for management positions in both store locations
  • Sets clear expectations and identifies gaps in performance of team and addresses opportunities appropriately.
  • Trains management team on proper resolutions to customer concerns and addresses those concerns timely.
  • Analyzes Customer feedback to identify areas of opportunity and implements strategy for team to positively impact those results
  • Reduce loss through consistent level of customer service, education, and operational controls
  • Effectively manages multiple schedules to maximize productivity to provide exceptional customer experience while managing payroll.
  • Boosted revenue $1.8mil by developing and deploying strategies to effectively improve operations.

Store Manager

Ann Taylor Retail
09.2019 - 02.2022
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Reviewed customer feedback to make operational improvements and promote satisfaction.
  • Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Boosted revenue $673k by developing and deploying strategies to effectively improve operations.

Education

Bachelor of Science - Communication Sciences And Disorders

The University of Alabama
Tuscaloosa, AL
05.2026

Skills

  • Benefits Explanation
  • New employee enrollment
  • Regulatory monitoring
  • Documentation And Reporting
  • Termination Procedures
  • Policy Renewals
  • Lead Development
  • Customer Service
  • Employee Relations
  • Relationship Building
  • Interpersonal abilities
  • Financial Acumen
  • Goal-Oriented

Certification

  • Life, Health & Accident Insurance License - 2024
  • CEBS Certification - In Progress

Timeline

Store Director

J.Crew Factory
09.2023 - 09.2024

General Manager/ Store Manager

Carters Inc
02.2022 - 09.2023

Store Manager

Ann Taylor Retail
09.2019 - 02.2022

Bachelor of Science - Communication Sciences And Disorders

The University of Alabama

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Ambria Daniel