Ambria Roberts

• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.

• Provided emergency medical care at the point of injury during wartime and peacetime.
• Conducted patient assessments and educated personnel on first aid and preventative medicine.
• Maintained accurate records of medical treatments and supplies.
• Trained teams on emergency preparedness and tactical planning.

• Scheduled appointments and verified insurance eligibility using EPIC.
• Provided compassionate support to patients, addressing financial challenges and concerns.
• Ensured HIPAA compliance and delivered exceptional customer service.

• Assisted licensed therapists with treatment programs and patient preparation.
• Supported executive staff with scheduling, document preparation, and maintaining confidentiality.
• Improved document organization and participated in quality improvement programs.

• Managed high call volumes and conducted DME equipment audits.
• Ensured regulatory compliance and optimized departmental workflows.
• Safeguarded sensitive information and maintained accurate records.

• 3.51 GPA
• Service Member Scholarship Recipient