Ambria Rogers
Lula,GA
Summary
Proven achiever with a strong background in supply chain optimization and team leadership, notably at Milliken & Co. Excelled in enhancing efficiency and customer satisfaction through strategic planning and effective communication. Skilled in warehouse operations and maintaining safety standards, I consistently prioritize results and quality, driving significant improvements in operational processes.
Overview
8
8
years of professional experience
Work History
Supply Room Clerk
Milliken & Co
02.2021 - Current
- Provided exceptional customer service to internal clients, addressing their needs quickly and efficiently while minimizing disruptions to workflow processes.
- Collaborated with team members to develop standard operating procedures for supply room management, improving overall efficiency.
- Enhanced customer satisfaction by ensuring prompt fulfillment of internal requests for supplies and materials.
- Ensured compliance with safety regulations related to material handling/storage practices within the supply room environment.
- Optimized storage space utilization within the supply room through effective planning and layout design adjustments.
- Increased efficiency in the supply ordering process by establishing strong relationships with vendors and negotiating better pricing.
- Reduced waste and ensured timely availability of supplies by maintaining accurate inventory records.
- Streamlined supply room inventory by implementing an efficient organization system.
Head Baker
Publix Bakery
07.2018 - 09.2020
- Mentored junior bakers in developing their skills through hands-on training sessions and constructive feedback.
- Maintained detailed records of production outputs daily, allowing for proactive adjustments as needed to meet demand fluctuations swiftly.
- Developed new recipes while adhering to dietary restrictions, resulting in a more inclusive menu offering for diverse clientele.
- Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
- Collaborated closely with other department heads to align cross-functional goals and strategies for company-wide success.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Consistently met or exceeded sales goals by prioritizing customer service excellence and product quality assurance efforts.
Retail Sales Associate
Forever 21
03.2017 - 01.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Associate of Science - EXERCISE AND SPORTS SCIENCE
COASTAL CAROLINA UNIVERSITY
Conway, SC05.2017
Skills
- Labeling and Tagging
- Shipping and receiving
- Warehouse Operations
- Purchase Order Management
- Cycle counting
- Materials Handling
- Supply Chain Optimization
- Perform efficiently at line speed on all assembly work stations
- Comply with all ISO 9001 assembly quality procedures
- Read and interpret assembly routers and drawings
- Capable of performing at rates set by pre-determined time standards
- Required following all safety rules, use of proper PPE, and report any safety concerns
Soccer
Started playing soccer at the age of 3 and played in club and in high school, until I got a soccer scholarship to play at Coastal Carolina University. There, I excelled at teamwork and leadership becoming the only freshman to be a captain. Now I just play co-ed soccer at Silverbacks Park.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supply Room Clerk
Milliken & Co
02.2021 - Current
Head Baker
Publix Bakery
07.2018 - 09.2020
Retail Sales Associate
Forever 21
03.2017 - 01.2019
Associate of Science - EXERCISE AND SPORTS SCIENCE
COASTAL CAROLINA UNIVERSITY