Summary
Overview
Work History
Education
Skills
References
Extracurricular Activities
Languages
Timeline
Generic

Ambria Spaulding

Philadelphia,PA

Summary

Goal-oriented individual versed in greeting high-volumes of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.

Overview

3
3
years of professional experience

Work History

AT&T Specialist

STC Direct
11.2023 - Current
  • Responsible for providing information about products and services.
  • Responsible for handling complaints, and actively problem-solving to find a better solution for the guest and their experience.
  • Identifying opportunities to upsell or cross-sell products.
  • Collaborating with other team members to ensure customer satisfaction.

Sales Associate

Artware
08.2023 - Current
  • Responsible for arranging merchandises displays.
  • Handled the tasks of checking in and replenishing new merchandise.
  • Provides exceptional customer service by creating personal rapport's to give recommendations.

Child Care Aide, Before and After School Enrichment

YMCA
06.2023 - 08.2023
  • Responsible for creating a safe and nurturing environment for 12-30 children ranging in ages 6 to 10 years old, while collaborating with two-four other caregivers.
  • Effectively interacted with children by creating an enriching and age-appropriate curriculum.

Mobile Expert/ Retail Sales Representative

Metro By T-Mobile
09.2022 - 04.2023
  • Helped improve the shopping experience of customers by utilizing product knowledge, and provide personalized recommendations that led to increased sales revenue.
  • Developed communication skills and learned how defuse complex customer interactions.
  • Conducted weekly inventory checks, assisting in the identification and prevention of stock discrepancies.

Customer Service Representative

WolfPack Outfitters
08.2021 - 05.2022
  • Successfully helped students to locate and gather materials needed for the upcoming semester
  • Ability to communicate effectively with supervisors, peers and customers
  • Gained knowledge on how to process online orders and developed computer skills.

Education

Bachelor of Science - Psychology

Colorado Technical University
Colorado Springs, CO
05.2025

Completed First Year - Sociology

North Carolina State University
Raleigh, NC
05.2022

Graduated -

Robert L. Patton High School
Morganton, NC
05.2021

Skills

    • Multitasking
    • Patience
    • Problem Solving
    • Communication
    • Artistic
    • Leadership
      • Teamwork
      • Creative
      • POS System Operation
      • Customer Service
      • Sales Strategies
      • Team Cooperation

References

  • Robin Bias, Teacher, Robert L Patton High School, , Rbias@burke.k12.nc.us, (828) 238-0891
  • Tiffany Soler-Collazo, CEO, Optimoss Organics, optimossorganics@gmail.com, (267) 777-2079
  • Rebecca Chapman, Co-worker, chapmanunc@gmail.com, (828) 201-0478

Extracurricular Activities

Babysitting — 7th grade to present ArtClub —9th to 12th President in 11th Grade CoreWellness — May 2022 to January 2023 Optimoss Organics — February 2023 to Present

Languages

English
Native or Bilingual
Spanish
Elementary
German
Elementary

Timeline

AT&T Specialist

STC Direct
11.2023 - Current

Sales Associate

Artware
08.2023 - Current

Child Care Aide, Before and After School Enrichment

YMCA
06.2023 - 08.2023

Mobile Expert/ Retail Sales Representative

Metro By T-Mobile
09.2022 - 04.2023

Customer Service Representative

WolfPack Outfitters
08.2021 - 05.2022

Bachelor of Science - Psychology

Colorado Technical University

Completed First Year - Sociology

North Carolina State University

Graduated -

Robert L. Patton High School

Similar Profiles

CREATE PROFILE
Ambria Spaulding