Ambria Ashleigh Brown
Campbell Hall,NY
Summary
Quality-focused and Motivated Administrative and Customer Service specialist committed to approaching administrative tasks with tenacity and attention to detail. Personable and professional under pressure.
Overview
2
2
years of professional experience
Work History
Store Manager
Seventh Sense Botanical Therapy
Woodbury, NY
11.2020 - 08.2021
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Approved regular payroll submissions for employees (Crew of 4).
- Developed new store location from ground up by hiring and training efficient team.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Supervised guests at front counter, answering questions regarding products.
- Managed inventory control, cash control and store opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Overnight Inventory Replenishment Associate
Lowes Home Improvement Stores
Chester, NY
12.2018 - 03.2019
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Completed regular cycle counts and inventory audits.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Met incoming trucks and used forklifts to move pallets to staging areas.
- Unloaded trucks and sorted cartons on pallets for specified areas.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Truck Unloader / Inventory Replenishment
InDemand Services (Contracting Services)
Monroe, NY
May 2018 - Aug 2018
- Worked with team members to complete all cleaning, stocking and organizing tasks in assigned sales area.
- Stocked shelves with unpacked items, ensuring proper labeling in clear and visible areas.
- Handled acceptance of delivered packages, checking and ensuring proper product type and amounts during unloading of merchandise.
- Maintained cleanliness and presentation of production floor.
- Followed merchandising guidelines to present visually appealing displays.
- Handled aisle moves throughout store.
Co-Dorm Chief & Dorm Chief (Leadership Position)
US Air Force- Dept. of Defense
San Antonio, United States
06.2017 - 07.2017
- Acted as the liaison between MTI, permanent party and flight members.
- Briefed the flight on information and instructions provided by the MTI.
- Reported all problems to the MTI or supervisory personnel.
- Referred flight members to the MTI or supervisory personnel when unable to adequately respond to flight member's questions/ problems.
- Informed the flight of potential activities and inform squadron personnel of the number of trainees who will attend special events.
- Maintained order in the absence of the MTI.
- Formed the flight as instructed.
- Ensured all flight members are assigned a wingman and understand the wingman concept.
- Ensured all trainees are present or accounted for before lights out.
- Immediately notified the MTI, CQ or supervisory personnel anytime a trainee was missing.
- Supervised the cleaning of the dorm, including outside areas.
- Supervised the academic classroom and auditorium classes when no instructor was present.
- Attended scheduled dorm chief and risk management meetings with squadron leadership.
- Acted as the Ground Safety Representative.
- Ensured flight members wear the correct uniform at all times.
- Reported dorm damage/ hazards to the MTI.
- Reported any trainer weapon safety violations to the MTI.
- Immediately reported any missing trainer weapon or accountability discrepancies to the MTI.
Element Leader (Leadership Position)
US Air Force- Dept. of Defense
San Antonio, United States
05.2017 - 07.2017
Kitchen Patrol, KP
US Air Force- Dept. of Defense
San Antonio, United States
03.2017 - 07.2017
- Cleaned the Defac/Cafeteria and ensured cleanliness of production and service areas.
- Set up all the equipment needed to start kitchen preparation.
- Loaded Dishes into the dishwasher.
Receptionist; Day/Night Bagging; TIC (In Processing)
US Air Force- Dept. of Defense
San Antonio , United States
03.2017 - 07.2017
- Greeted customers and visitors in-person and via telephone calls.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Kept reception area at the Pfingston Reception Center clean and neat to give visitors a positive impression of the company.
- Audited and Filed New USAF Trainee/Recruit paperwork.
- In processed new trainees/recruits into their new squadron.
Education
Washingtonville Senior High School
Washingtonville, New YorkSkills
- Team leadership
- Self-motivated
- Team liaison
- Strong verbal communication
- Project management
- Data management
Timeline
Store Manager
Seventh Sense Botanical Therapy
11.2020 - 08.2021
Overnight Inventory Replenishment Associate
Lowes Home Improvement Stores
12.2018 - 03.2019
Co-Dorm Chief & Dorm Chief (Leadership Position)
US Air Force- Dept. of Defense
06.2017 - 07.2017
Element Leader (Leadership Position)
US Air Force- Dept. of Defense
05.2017 - 07.2017
Kitchen Patrol, KP
US Air Force- Dept. of Defense
03.2017 - 07.2017
Receptionist; Day/Night Bagging; TIC (In Processing)
US Air Force- Dept. of Defense
03.2017 - 07.2017
Truck Unloader / Inventory Replenishment
InDemand Services (Contracting Services)
May 2018 - Aug 2018
Washingtonville Senior High School
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