Summary
Overview
Work History
Education
Skills
Timeline
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Ambriya Graham

North Augusta,SC

Summary

Diligent Registration Clerk known for being a capable and patient employee. Poised in even the most trying of circumstances. Pursuing a new role where hard work and dedication will be highly valued. Experienced Registration Clerk providing reservation requests, information and excellent quality care for guests. Excellent customer service and interpersonal skills.

Overview

7
7
years of professional experience

Work History

Registration Specialist

AU Health
09.2022 - Current
  • Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.
  • Prepared medical records for chart audits according to front desk and charge entry audit policy.
  • Reported compliance issues related to coding, transcription and patient confidentiality.
  • Scheduled and registered appointments using Booker scheduling programs.
  • Completed registration paperwork, verifying accurate patient information.
  • Assisted in processing patient payments via cash, checks and credit cards.
  • Updated patient contact information to support accurate electronic medical records.
  • Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
  • Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
  • Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
  • Entered patient information into payment system accurately for billing purposes.
  • Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
  • Answered patient questions and inquiries regarding registration process and documentation.
  • Used [Software] to record and organize patient insurance and medical information.
  • Confirmed patient demographics and updated practice management software for accuracy.
  • Processed medical records requests, assuring release only to appropriate parties proper authorization.
  • Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
  • Explained form wording to patients to help each understand information required.

Patient Care Assistant

Qualicare Home Health
06.2023 - Current
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Documented residents' mental status, sleep, and eating patterns in medical record books.
  • Planned, prepared, and served meals and snacks according to prescribed diets.

Office Assistant

Low Country Health Care
03.2018 - 01.2020
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Collaborated with various departments to complete assigned tasks.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Coordinated and scheduled meetings and appointments.

Administrative Assistant

Anthony Transportation
07.2016 - 03.2018
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Associate of Science - Nursing

Augusta Technical College
Augusta, GA

High School Diploma -

Allendale Fairfax High School
Fairfax, SC
05.2016

Skills

  • Patient Registration
  • Patient Scheduling
  • Creative Solutions
  • Payment Processing
  • Registration Documents
  • Admissions Support
  • Critical Thinking
  • Client Satisfaction
  • Greeting Visitors
  • Compassionate Care
  • HIPAA Procedures
  • Registration Coordination
  • Quality Patient Care

Timeline

Patient Care Assistant

Qualicare Home Health
06.2023 - Current

Registration Specialist

AU Health
09.2022 - Current

Office Assistant

Low Country Health Care
03.2018 - 01.2020

Administrative Assistant

Anthony Transportation
07.2016 - 03.2018

Associate of Science - Nursing

Augusta Technical College

High School Diploma -

Allendale Fairfax High School

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Ambriya Graham