Ambrose Avereaux
Fond du Lac,WI
Summary
Dynamic operations leader with proven success at Walmart, leveraging problem-solving and team leadership skills to enhance performance and drive results. Spearheaded innovative training programs, optimizing processes and fostering cross-functional collaboration. Adept at utilizing advanced technical expertise to troubleshoot complex issues, ensuring seamless operations and exceptional service delivery.
Overview
10
10
years of professional experience
Work History
Online Digital Pickup Team Lead
Walmart
Neenah, WI
01.2024 - Current
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Support Tech II
Mercury Marine
Fond Du Lac, WI
09.2021 - 09.2023
- Optimize workflow for effective receipt, selection, preparation, and shipment of products.
- Expertly manage operation of various machinery within fast-paced warehouse
- Streamlined inventory tracking by implementing new system locations.
- Coordinated training sessions to equip associates with knowledge of complete warehouse operations.
Operations Support Specialist
U.S. Bank
Oshkosh, WI
06.2020 - 01.2021
- Executed lease processing, payment handling, and resolution of billing discrepancies in accordance with company and state guidelines.
- Introduced impactful innovative ideas to enhance team functions.
- Sustained accurate daily monetary balance worksheets in Excel
- Transformed incoming documents for integration into company's mainframe system
Stocking Team Lead
Walmart
Fond du Lac, WI
02.2020 - 09.2021
- Redistributed tasks during shift to ensure completion of daily workload.
- Allocated responsibilities to team members based on expertise to accomplish organizational objectives.
- Orchestrated and supported comprehensive training initiatives to elevate employee engagement, retention, and productivity.
- Coordinated receipt and distribution of daily inventory.
Operations Expert
Anthem Inc
Las Vegas, NV
12.2014 - 11.2019
- Oversaw quality assurance program encompassing on-site evaluations, internal audits, and customer surveys.
- Oversaw Letter Analyst team responsible for managing outbound correspondence.
- Worked closely in a team to create relevant template correspondence templates.
- Created and upheld SharePoint intake form enabling systematic data tracking.
Education
Responsible Beverage & Food Handling Certification -
Learn2Serve
Online, WI01.2024
High School Diploma -
Fond Du Lac High School
Fond Du Lac, WI06.2013
Skills
- Problem Solving
- Customer Relations
- Effective Communication
- Process Optimization
- Team Leadership
- Cross-functional collaboration
Timeline
Online Digital Pickup Team Lead
Walmart
01.2024 - Current
Support Tech II
Mercury Marine
09.2021 - 09.2023
Operations Support Specialist
U.S. Bank
06.2020 - 01.2021
Stocking Team Lead
Walmart
02.2020 - 09.2021
Operations Expert
Anthem Inc
12.2014 - 11.2019
Responsible Beverage & Food Handling Certification -
Learn2Serve
High School Diploma -
Fond Du Lac High School
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