Ambrose Hall
Kennesaw,GA
Summary
Goal-oriented Food Service Director with demonstrated success in food service, including workforce planning, sales leadership and team oversight. Disciplined, motivated and talented team director with firm grasp of business operations.
Overview
12
12
years of professional experience
Work History
Diner Service Director
Legacy Ridge at Woodstock
Woodstock, GA
02.2022 - 11.2024
- Scheduled staff shifts and managed payroll records for hourly employees.
- Directed daily operations of food service department, ensuring compliance with health and safety standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Coordinated with other departments to ensure seamless service delivery across the organization.
- Monitored food preparation methods, portion sizes, and presentation to ensure consistency.
- Assisted in menu planning and recipe development according to customer preferences.
- Collaborated with dietitians to create specialized dietary plans for diverse needs.
- Implemented best practices for food preparation techniques, storage methods, and portion control.
Executive Chef
Creek Pine Retirement Home
Dallas, GA
01.2020 - 01.2022
- Created new menu items, managed food expenses and supervised quality to ensure adherence to standards.
- Managed ordering, inventory levels, receiving, invoice settling, and equipment maintenance.
- Focused on customer satisfaction, creating delicious cuisine to impress diners.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Provided effective orientation and training to each new associate and developed ongoing training programs.
Executive Chef
Signature Place
Marietta, GA
01.2016 - 12.2019
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Monitored temperatures of prepared food and cold-storage areas.
- Monitored inventory levels of all food items to ensure adequate supplies are available at all times.
- Conducted regular staff meetings to discuss menu changes, special events, promotions.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Trained and supervised line cooks to develop new skills and improve team performance.
- Controlled labor costs through effective use of staff scheduling techniques.
Sous Chef
Cheesecake Factory Inc
Atlanta, GA
03.2013 - 12.2015
- Helped staff adhere to tough restaurant requirements through practical discipline and motivation.
- Determined schedules and staff requirements necessary to prepare and plate food.
- Streamlined kitchen processes to shorten wait times and serve additional guests.
- Performed weekly inspections of all equipment for safety compliance.
- Resolved customer complaints regarding food quality or service promptly and professionally.
- Directed staff in restaurant kitchen and field to maintain department objectives, standards, guidelines and budget.
- Checked quality of food products to meet high standards.
- Observed food safety and sanitation protocols to reduce germ spread.
- Resolved conflicts between kitchen staff members in an efficient manner.
Education
Some College (No Degree) - Nursing
South Carolina State University
Orangeburg, SCSkills
- Inventory management
- Menu development
- Ordering and purchasing
- Quality assurance
- Nutrition
- Health inspections
- Cost control
- Staff supervision
- Staff leadership
- Food safety control
- Sanitation standards
- Meal planning
- Employee scheduling
- Food presentation
Timeline
Diner Service Director
Legacy Ridge at Woodstock
02.2022 - 11.2024
Executive Chef
Creek Pine Retirement Home
01.2020 - 01.2022
Executive Chef
Signature Place
01.2016 - 12.2019
Sous Chef
Cheesecake Factory Inc
03.2013 - 12.2015
Some College (No Degree) - Nursing
South Carolina State University