Ambrose Martinez
San Antonio,TX
Summary
Results-driven professional with expertise in research and loss evaluations, enhancing organizational interests. Demonstrated success in negotiations that improve stakeholder satisfaction and resolve conflicts through strong relationship-building. Proficient in equipment repair, maintenance, and calibration, ensuring operational efficiency. Committed to continuous learning and effective communication, contributing to team success and organizational goals.
Overview
19
19
years of professional experience
Work History
Shop Mechanic
Taylor Sudden Services
San Antonio, TX
11.2025 - Current
- Inspect lift trucks and equipment to determine repair needs accurately.
- Execute engine repairs (gasoline, diesel, propane) efficiently with limited supervision.
- Adjust various components to maintain peak operational performance.
- Employ diagnostic tools to troubleshoot cooling, fuel, electrical, and exhaust system issues.
- Perform preventative maintenance to prolong fleet lifespan and reliability.
- Operate heavy machinery during troubleshooting and testing phases.
- Maintain detailed documentation of all maintenance activities for accountability.
- Assist parts department in managing motor freight item logistics effectively.
Warranty Claim Specialist 2
HOLT CAT San Antonio
San Antonio, TX
01.2020 - 01.2025
- Pledged excellent customer service throughout the entire claims process.
- Supported trust development through active assistance.
- Utilized diverse viewpoints to drive company growth.
- Continued to learn and gain knowledge in warranty claiming.
Warranty Claim Specialist 1
HOLT CAT San Antonio
San Antonio, TX
01.2016 - 01.2020
- Verified reimbursement compliance for service partners.
- Facilitated effective interdepartmental collaboration.
- Refined organizational abilities tailored for an office setting.
- Gained insights from experienced claim specialists on procedures.
Engine Technician 2
HOLT CAT San Antonio
San Antonio, TX
12.2012 - 01.2016
- Performed engine and transmission removals and installations.
- Disassembled, inspected, and reassembled vital engine components.
- Applied manual guidelines to perform diagnostic and maintenance tasks.
- Maintained adherence to established quality standards in all repair activities.
Engine Technician 1
HOLT CAT San Antonio
San Antonio, TX
12.2011 - 12.2012
- Collaborated with skilled experts to rebuild engines.
- Conducted repairs aligned with Cat engine standards.
- Performed standard checks identifying any engine issues.
- Managed workspace in compliance with regulatory standards.
Wash Rack Technician
HOLT CAT San Antonio
San Antonio, TX
12.2010 - 12.2011
- Ensured cleaned parts were organized efficiently for engine assembly.
- Disassembled engine components to base block.
- Managed inventory levels of wash bay tooling and shop supplies.
- Abided by established safety guidelines to maintain a hazard-free environment.
Hydraulic Technician
Alan Hydraulics & Machinery
San Antonio, TX
08.2009 - 12.2010
- Inspected, tested and adjusted hydraulic equipment to ensure optimal performance.
- Conducted hose assembly and pressure testing.
- Accomplished machinery repairs by replacing faulty parts using hand tools.
- Kept workspace orderly while completing repair duties.
Shop Service Technician 1
HOLT CAT San Antonio
San Antonio, TX
04.2008 - 03.2009
- Assisted skilled technicians in complex machinery repairs.
- Handled minor repairs of large-scale machines.
- Checked conditions of incoming and outgoing equipment.
- Followed regulations for a safe and productive workspace.
Parts Warehouse Clerk 1
HOLT CAT San Antonio
San Antonio, TX
12.2006 - 04.2008
- Fulfilled service shop and customer orders.
- Ensured warehouse remained clean through consistent upkeep.
- Supported business operations by coordinating with team members.
- Maintained safety compliance standards in the warehouse at all times.
Education
High School Diploma -
George W. Brackenridge
San Antonio, TX05-1996
Skills
- Warehouse operation
- Heavy machinery repair
- Industrial metal fabrication
- Microsoft Outlook, Word, and Excel
- Cross-department collaboration
- Supportive listening skills
Education and Training
Caterpillar ProTech Training
Languages
English
Spanish
Contact
San Antonio, TX 78221
References
References can be provided upon request.
Timeline
Shop Mechanic
Taylor Sudden Services
11.2025 - Current
Warranty Claim Specialist 2
HOLT CAT San Antonio
01.2020 - 01.2025
Warranty Claim Specialist 1
HOLT CAT San Antonio
01.2016 - 01.2020
Engine Technician 2
HOLT CAT San Antonio
12.2012 - 01.2016
Engine Technician 1
HOLT CAT San Antonio
12.2011 - 12.2012
Wash Rack Technician
HOLT CAT San Antonio
12.2010 - 12.2011
Hydraulic Technician
Alan Hydraulics & Machinery
08.2009 - 12.2010
Shop Service Technician 1
HOLT CAT San Antonio
04.2008 - 03.2009
Parts Warehouse Clerk 1
HOLT CAT San Antonio
12.2006 - 04.2008
High School Diploma -
George W. Brackenridge