Ambrosia Amber Walton
Atlanta,Georgia
Summary
Beauty professional with a background in analytics, bringing a unique perspective to the fields of skincare and makeup artistry. I blend my analytical skills with my creative talents to understand client preferences, trends, and market demands. As an aspiring medical esthetician, I am passionate about enhancing client experiences through evidence-driven insights and relationship building. My commitment to personalized recommendations ensures each client receives tailored beauty solutions, resulting in unforgettable experiences that foster trust and satisfaction.
Overview
9
9
years of professional experience
Work History
ACCOUNT COORDINATOR
E.L.F. BEAUTY
08.2024 - Current
- Enterprising and dynamic skincare freelancer with demonstrable success in delivering exceptional customer experiences and driving sales. Passionate about skincare, I leverage extensive knowledge of products and treatments to connect with clients and address their unique need. Recognized as a top earner in the region, I excelled in building lasting relationships and providing personalized skincare solutions that enhance clients' confidence and well-being.
- Drive retail sales across designated Ulta Beauty locations through education, relationship building, store animations, direct selling, and event execution, reporting directly to the Regional Sales Manager
- Consistently exceed sales targets across 32 Ulta doors in the Atlanta Metropolitan Area
- Ranked consistently in the top 10 for sales performance with a leading beauty and skincare brand.
- Achieved a 22.7% increase in unit sales by strategically improving rankings across all stores in the territory
- Develop and adapt call cycle strategies based on store performance and support needs
- Ensure accurate in-store merchandising and brand presentation according to weekly plans
- Proactively address inventory concerns, facilitating timely modifications and adjustments
- Leads product education training sessions with Beauty Advisors in five Ulta stores weekly, enhancing brand knowledge and awareness to drive sales
BEAUTY ADVISOR
SEPHORA
04.2024 - 08.2024
- Provided exceptional customer service by assisting clients with beauty product selection and application techniques, fostering a welcoming and inclusive environment.
- Average sales per hour reached $403, consistently placing me among the top five
- Educated customers on product ingredients, usage, and benefits, resulting in increased customer satisfaction and loyalty.
- Conducted skin consultations to recommend personalized skincare routines, enhancing clients' overall beauty experience.
- Maintained knowledge of current trends in beauty and cosmetics to effectively advise clients on new products and best practices.
- Collaborated with team members to achieve sales goals and ensure store presentation met brand standards.
- Executed promotional events and product launches, driving customer engagement and maximizing sales opportunities.
REVENUE ASSURANCE – BILLING AGENT
DC WATER
06.2022 - 04.2024
- Reviewed over 20 accounts daily as part of the FY23 Small and Large Meter Replacement Project, focusing on unresponsive or antiquated water meters
- Developed work process to consistently document all steps needed to ensure successful meter replacements, confirming accurate consumption data transmission to Aclara
- Processed more than 25 property change request applications daily
- Collaborated with the Collections team to manage accounts with outstanding balances effectively
- Analyzed daily consumption data alongside billing information to calculate, prorate, and adjust bills for both new and existing customers
- Utilized Excel spreadsheets to manage information for over 2,000 customer accounts, including details such as account name, address, MID/MTU, size, location, and action notations
- Investigated and resolved inquiries from property owners and other departments within the DC Water organization to ensure efficient communication and problem-solving
BEAUTY ADVISOR
SEPHORA
12.2021 - 03.2024
- Enrolled at least one client per shift in the Sephora credit card program by effectively highlighting the perks and benefits of card membership
- Registered a minimum of five clients as Beauty Insiders each shift, fostering loyalty and engagement
- Delivered exceptional client experiences, consistently earning above-satisfactory survey ratings through personalized service and lasting impressions
- Created customized multi-world product baskets that align with client requests, successfully achieving unit per transaction (UPT) and multi-world selling goals
MARC JACOBS BRAND AMBASSADOR/MAKEUP ARTIST
NEIMAN MARCUS
08.2019 - 03.2020
- Maintained and built clientele with 87% retention rate
- Hosted monthly product knowledge sessions for all employees in the store driving, brand and department traffic by 42%
- Makeup application and demonstration on 15+ clients per week
- Surpassed sales goals for the Marc Jacobs brand and the Neiman Marcus beauty department on a monthly basis with 3% increases
- Studied and developed expert knowledge of all 12 luxury makeup and 6+ luxury fragrance/home brands
- Exceeded 3 UPT requirement with 4+ UPTs, using a method of teaching client technique, creating a step system, while providing education on each product and fostering trustworthy relationships
FREELANCE MAKEUP ARTIST
ESTEE LAUDER
04.2018 - 08.2019
- Drove brand initiatives as the face of the brand at various ULTA and Nordstrom locations within the DC Metro Area
- Exceeded average sales goal of $175 per hour
- Developed an individual strategy to generate at least 2 sales per shift by recruiting customers from different departments within the store
FREELANCE MAKEUP ARTIST
Charlotte Tilbury
01.2017 - 03.2018
- Set an individual goal of providing knowledge to at least 6 customers per shift/store, driving revenue of the brand
- Maximized customer interaction with responding efficiently and accurately to any product, general or service concerns
Education
High School -
Western Guilford High School
Greensboro, NC01.2010
Certificate of Esthetics -
Elaine Sterline Institue
Atlanta, GA11-2025
Skills
- Financial Analysis
- Financial Reporting
- Team Leadership
- Data Analysis
- Merchandising
- Point of Sale Systems
- Strategic Planning
- Client Relationship Management
- Operations Management
Timeline
ACCOUNT COORDINATOR
E.L.F. BEAUTY
08.2024 - Current
BEAUTY ADVISOR
SEPHORA
04.2024 - 08.2024
REVENUE ASSURANCE – BILLING AGENT
DC WATER
06.2022 - 04.2024
BEAUTY ADVISOR
SEPHORA
12.2021 - 03.2024
MARC JACOBS BRAND AMBASSADOR/MAKEUP ARTIST
NEIMAN MARCUS
08.2019 - 03.2020
FREELANCE MAKEUP ARTIST
ESTEE LAUDER
04.2018 - 08.2019
FREELANCE MAKEUP ARTIST
Charlotte Tilbury
01.2017 - 03.2018
High School -
Western Guilford High School
Certificate of Esthetics -
Elaine Sterline Institue