Ambrosia Canady
Tampa,FL
Summary
Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with 4 years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.
Overview
4
4
years of professional experience
Work History
Associate
Wawa
09.2021 - Current
- Greeted customers and provided excellent customer service.
- Stocked shelves and rotated merchandise as needed.
- Organized store displays to maximize sales potential.
- Maintained cleanliness of the store environment.
- Restocked inventory as necessary.
- Performed price checks for customers upon request.
- Managed daily transactions using point-of-sale systems.
- Ensured that all safety protocols were followed at all times.
Seasonal Sales Associate
Hot Topic
10.2021 - 03.2022
- Assisted customers with product selection, sizing, and styling.
- Provided accurate information about products, prices, and services.
- Built relationships with customers to encourage repeat business.
- Organized stockroom shelves according to size, color, or style.
- Professionally handled customer complaints.
- Attended weekly team meetings to review performance goals and objectives.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked with fellow sales team members to achieve group targets.
Customer Service Representative
Family Dollar
New Port Richey, FL
12.2020 - 09.2021
- Ticketed, arranged and displayed merchandise to promote sales.
- Described merchandise and explained use, operation and care.
- Computed purchases and received and processed cash or credit payment.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Bagged or packaged purchases and wrapped gifts.
- Exchanged merchandise for customers and accepted returns.
Server
Regency Residence Retirement Home
02.2020 - 01.2021
- Greeted guests and provided menus.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, and restocking supplies.
- Upheld high standards of sanitation under health department regulations.
- Built and maintained relationships with peers and upper management to drive team success.
Education
High School Diploma -
Hudson High School
Hudson, Fl.07.2020
Psychology
Keiser University
New Port Richey, FL04-2020
Skills
- Customer Service
- Cash Handling
- Oral communication
- Workplace Safety
- Attention to Detail
- New Hire Training
- Shipment Processing
- POS System Operation
- Relationship Building
- Guest Engagement
Timeline
Seasonal Sales Associate
Hot Topic
10.2021 - 03.2022
Associate
Wawa
09.2021 - Current
Customer Service Representative
Family Dollar
12.2020 - 09.2021
Server
Regency Residence Retirement Home
02.2020 - 01.2021
High School Diploma -
Hudson High School
Psychology
Keiser University