Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ambrosia Steinbrecher

Nelson,Minnesota

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences. Experienced in hostess roles, providing exceptional customer service and fostering welcoming environments. Demonstrates strong interpersonal skills with ability to build rapport with guests, while effectively managing reservations and seating arrangements. Displays strong organizational abilities along with proficiency in handling high-pressure situations. Proven impact on enhancing guest satisfaction levels in previous roles. Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Hostess/Waitress Trainee

Interlachen Inn
Alexandria, Minnesota
05.2020 - Current
  • Greeted guests warmly upon arrival, seating them promptly.
  • Provided menus to customers and answered questions regarding menu items.
  • Checked identification of customers prior to serving alcoholic beverages.
  • Monitored customer satisfaction levels throughout their meal experience.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Resolved any customer complaints or issues quickly and professionally.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.

Education

High School Diploma -

Osakis Secondary
Osakis, MN
05-2023

Some College (No Degree) - Business Management

Rasmussen University
Bloomington, MN

Skills

  • Food Running
  • Customer Service
  • Complaint Handling
  • Performance Improvement
  • Greeting guests
  • Positive and professional
  • Strong interpersonal skills
  • Menu knowledge
  • Phone Etiquette
  • Table setting arrangements

Timeline

Hostess/Waitress Trainee

Interlachen Inn
05.2020 - Current

High School Diploma -

Osakis Secondary

Some College (No Degree) - Business Management

Rasmussen University
Ambrosia Steinbrecher