Open To Work
Ambur Alexiou
Henry Ford Heath
Niceville,FL
Work Preference
Desired Job Title
Senior Transformation ConsultantSenior Management EngineerProgram Manager
Work Type
Full Time
Location Preference
RemoteHybrid
Location:
Niceville, FL, US
Open to relocation:
No
Important To Me
Career advancementHealthcare benefitsWork from home optionPaid time offFlexible work hours
10
years of professional experience
Dynamic healthcare leader with over a decade of experience advising executives and spearheading cross-functional care model transformations. Expertise in fostering executive alignment and driving organizational change within complex, matrixed environments, effectively influencing stakeholders without direct reporting authority. Proven track record of enhancing operational efficiency and improving patient outcomes through strategic initiatives and collaborative efforts. Committed to leveraging innovative solutions to navigate the evolving landscape of healthcare delivery.
Work History
3 Years 7 Months
01.2023 - Current
3 Years 7 Months
Senior Transformation Consultant
Henry Ford Heath | Detroit, MI
01.2023 - Current
- Led enterprise implementation of Hospital at Home services, driving 200%+ growth leading to increased inpatient capacity, reduced readmissions and total cost of care.
- Led joint venture acquisition and integration, aligning CMS/regulatory, financial, operational, quality, and analytics workstreams, achieving 8% reduction in administrative fees.
- Implemented digital health solutions, including Cheers Campaigns and predictive modeling, analyzing data sources and synthesizing clinical and operational insights into digital engagement strategies, resulting in 41% patient capture rate for Palliative Care at Home.
- Directed launch of $5M state-funded Adult Sickle Cell Program, translating clinical and state requirements into comprehensive care model and implementing coding logic for reimbursement, generating $500K in incremental revenue over three years.
2 Years 5 Months
08.2020 - 01.2023
2 Years 5 Months
Senior Management Engineer
Henry Ford Heath | Detroit, MI
08.2020 - 01.2023
- Developed and presented executive-ready strategic rationale and business case materials, including financial modeling and value creation assumptions, to address complex performance opportunities, generating more than $5M in combined revenue growth and cost savings.
- Executed enterprise readmission reduction strategy by facilitating human-centered design workshops, analyzing data to identify root causes of readmissions, and partnering with population health vendors and primary care leaders to standardize post-discharge workflows and implement targeted interventions, increasing 7-day follow-up rates among high-risk patients to over 60%.
- Redesigned Epic workflows, including DRG billing process, collaborating with IT teams to align billing workflows with inpatient reimbursement.
- Optimized Advanced Practice Provider (APP) utilization by analyzing provider capacity and visit patterns, partnering with physicians and APPs to redesign scheduling workflows, shifting defined visits to APP schedules, enhancing provider access and generating $500K in incremental revenue.
3 Years 7 Months
01.2017 - 08.2020
3 Years 7 Months
Management Engineer
Henry Ford Heath | Detroit, MI
01.2017 - 08.2020
- Led an end-to-end oncology service line transformation, shifting from siloed instances of cancer care to an integrated, patient-centered, multidisciplinary care model by conducting market research and qualitative and quantitative analysis to inform strategy resulting in 5% year-over-year growth and Likelihood to Recommend in the 90th percentile.
- Mobilized and led cross-functional teams to implement new workforces, aligning clinical, operational, and technology stakeholders around standardized workflows and performance measures, enhancing team engagement and achieving Gallup Culture of Belonging score in the 90th percentile.
- Analyzed patient access and infusion center capacity constraints to reduce time to treatment for newly diagnosed cancer patients requiring first-line infusion therapy, optimizing infusion chair utilization and throughput to decrease treatment delays by 5% (1.2 days).
- Led setting of care strategy development evaluating clinical and operational requirements for transitioning inpatient therapies—Lutathera, CAR-T, Melphalan—to outpatient setting, aligning stakeholders around redesigned workflows and achieving over $50K in savings during pilot phase.
Education
Master of Business Administration - Organizational Management
Wayne State University | Detroit, MI | 05-2021
Bachelor of Science - Health Service Administration
University of Detroit Mercy | Detroit, MI | 05-2017
Skills
Care Model Strategy
Program management
Organizational change management
Digital transformation
Business process reengineering
Financial Modeling
Business analysis
Human-Centered Design
Affiliations
· Co-Founder and Member, Hellenic Healthcare Professionals of Michigan
· Advisory Board Member, Southeastern Michigan’s Salvation Army Adult Rehabilitation Center
Timeline
Senior Transformation Consultant
Henry Ford Heath
01.2023 - CurrentRead more
Senior Management Engineer
Henry Ford Heath
08.2020 - 01.2023Read more
Management Engineer
Henry Ford Heath
01.2017 - 08.2020Read more
Wayne State University - Master of Business Administration, Organizational Management
Read more
University of Detroit Mercy - Bachelor of Science, Health Service Administration
Read more