Ambur Gill
Cranston ,RI
Summary
Dynamic Senior Hairstylist/Cosmetologist with a strong work ethic and exceptional social skills, honed through self-employment. Excelled in enhancing client satisfaction and loyalty by offering personalized consultations and leveraging in-depth product knowledge. Achieved notable client retention rates by integrating effective problem-solving and maintaining professional appearance. Actively participated in industry events, contributing to continuous professional development.
Overview
11
11
years of professional experience
Work History
Senior Hairstylist/Cosmetologist
Self
Providence RI
01.2013 - Current
- Enhanced client satisfaction by providing personalized hair consultations and recommending suitable hairstyles based on individual preferences.
- Developed strong relationships with clients through effective communication and understanding of their specific requirements.
- Participated in industry events to stay updated on latest trends, styles, and techniques, furthering professional development as a hairstylist.
- Contributed to maintaining a clean work environment by following sanitation guidelines diligently as per regulatory standards.
- Resolved customer complaints promptly, demonstrating excellent conflict resolution skills while safeguarding the reputation of the salon.
- Strengthened client loyalty by providing exceptional follow-up care and addressing any post-appointment concerns or questions.
- Promoted salon special offers via social media channels, increasing brand awareness among potential customers.
- Improved client retention rates through consistent delivery of high-quality services tailored to individual needs.
- Provided input on marketing strategies aimed at attracting new clients while retaining existing ones through targeted promotions and incentives programs.
- Streamlined appointment scheduling process for better time management and increased productivity within the salon.
- Initiated and engaged clients in conversations as part of personalized service.
Education
Cosmetology License -
Toni & Guy Hairdressing Academy - Cranston
Cranston, RI11.2013
High School Diploma -
Bartlett High School
Anchorage, AK05.2004
Skills
- Strong Work Ethic
- Continuing education focus
- In-depth product knowledge
- Professional Appearance
- Thorough consultations
- Effective problem solving
- Social skills
- Clear Communication
- Tool, Equipment, and Surface Sanitizing
- Product Knowledge
- Beauty Treatment Recommendation
- Product Sales
Timeline
Senior Hairstylist/Cosmetologist
Self
01.2013 - Current
Cosmetology License -
Toni & Guy Hairdressing Academy - Cranston
High School Diploma -
Bartlett High School