Amealia Gonzales
Atascadero,Ca
Summary
Experienced professional seeking to fill a Manager Position. Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
10
10
years of professional experience
Work History
Heath Care Receptionist
Coastal Cardiology
Templeton
09.2022 - Current
- Assisted with special projects assigned by management when required.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Monitored office supplies inventory
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
- Scheduled and confirmed appointments.
Assistant Store Manager
Sephora
San Luis Obispo, CA
10.2015 - 04.2022
- Driving sales and traffic, maintaining high metric expectations on and off stage
- Brand representative scheduling and events
- Plans events and parties to drive traffic into our business
- Performs opening and closing duties daily
- Recognize and deters theft
- Supports replenishing activities and animations
- Overseeing and maintaining registers and safe
- Delegating tasks and overseeing employee's performances
- Allocating meals and breaks
- Performs and drives service metrics
- Manages payroll according to allocated hours
- Drives store sales through forecasting and planning.
Health Care Assistant
Provant Health Solutions
Avila Beach
07.2014 - 04.2016
- Setting up and taking down event sites
- Travelling to contracted sites all over California and providing health screenings to help monitor employee health
- Maintaining a professional work environment
- Collected vitals such as weight, height and BMI levels
- Actively participated in team meetings discussing patient cases and best practices
- Organized medical records for patient care plans and ensured accuracy
Sales Associate
Bath and Body Works
San Luis Obispo
04.2014 - 10.2015
- Meet selling goals and expectations during scheduled shifts
- Supports replenishment activity to keep store full
- Assist with floorsets, window changes, visuals, and signage placement daily as directed
- Builds client loyalty through product knowledge and excellent client service.
- Handled customer complaints in a professional manner
- Processed credit card transactions quickly and securely
Education
High School Diploma -
Pacific Beach High School
Skills
- Problem solving
- Managing difficult situations
- Organizational skills
- Multitasking
- Time management
- Meeting deadlines
- Creating a positive work environment
- Recording and remembering detailed information
- Verbal communication
- Client service
- Product knowledge
- Demonstration
- Increasing product sales
- Scheduling
- Payroll management
Key Qualifications
- Problem solver, and able to manage saver situations to create positive solutions.
- Highly organized, able to multitask, and effective time management.
- Able to create quality work even when under extreme deadlines.
- Continuously able to create a positive work environment for my team.
- Actually able to record, remember, and verbally communicate detailed information.
- Able to provide excellent client service in any situation.
- Successfully contributes to business through product knowledge, demonstration, and increasing product sales.
- Successfully able to schedule and manage payroll.
References
Available upon request.
Timeline
Heath Care Receptionist
Coastal Cardiology
09.2022 - Current
Assistant Store Manager
Sephora
10.2015 - 04.2022
Health Care Assistant
Provant Health Solutions
07.2014 - 04.2016
Sales Associate
Bath and Body Works
04.2014 - 10.2015
High School Diploma -
Pacific Beach High School
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