Kimberly Plourde
Denver,NC
Summary
Assistant Operation Manager with extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Assistant Operations Manager
Palmer Motorsports Inc.
10.2011 - Current
- Accounts Payable: Receive bills/pay weekly/monthly.
- Facilitate entering/tracking payroll for employees.
- File necessary monthly/quarterly tax reports to government.
- Pay monthly/quarterly sales taxes related to state/county and payroll.
- Enter customer financing applications.
- Greet customers upon entering the store.
- Customer service
- Balance monthly bank statements, prepare Quickbooks for the accountant for taxes at year end.
- Work up sales quotes for units.
- Complete diagnostic for all computer, printer operations
- Ordering of all office supplies
- Manage account receivables
Franchise Partner
Burn Boot Camp / KT Fitness LLC
11.2016 - 01.2019
- Lead a team of trainers/staff.
- Monitor and train staff in how to market Burn Boot Camp.
- Create marketing posts for social media ads/posts daily.
- Promote the BURN way, promote products and a healthy lifestyle.
- Conduct employee assessments quarterly.
- Figure payroll hours and submit to accountant for bi-weekly payroll run.
- Organize and participate in events when needed.
- Take time to relate to clients on a daily basis by creating relationships.
- Set up pricing/contracts in Mind Body.
- Enter & track retail items into inventory burn ambassador.
- Burn boot camp.
- Greet clients, all front of house operations
Administrative Assistant
Grace Covenant Church
01.2012 - 01.2017
- Assist pastor in day to day planning/tasks.
- Prepare rooms/area for services each week.
- Purchase any items needed for ministry needs.
- Communicate with parents via email, phone or in person regarding the needs of their child or event specific.
- Handle all logistics for big events.
- Handle phone calls and member concerns to ensure customer satisfaction.
- Answer phone, Faxes, Emails.
- Worked in the youth dept.
- Ages 10-18.
- Prepare yearly budgets/ monthly expense reports.
Education
NOTARY - PUBLIC
Gaston College
Dallas, NCAssociate of Science - Computer Science
New Hampshire Technical College
Stratham, NHSkills
- Supplier Monitoring
- Staff Development
- Performance Evaluation and Monitoring
- Budget Control
- Sales Tracking
- Goal Setting
- Human Resources Oversight
- Management Team Building
- Decision Making
- Finance and Accounting Oversight
- Team Leadership
- Direct Sales
- Employee Supervision
- Purchasing and Planning
- Process Improvement
- Customer Engagement
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 6 staff members.
- Set up all logistics for over 100 students to camp for a week.
- Oversee daily operations of a 2.3 million dollar company.
Hobbies
Spend time with family
Workout
Home projects
Travel
Timeline
Franchise Partner
Burn Boot Camp / KT Fitness LLC
11.2016 - 01.2019
Administrative Assistant
Grace Covenant Church
01.2012 - 01.2017
Assistant Operations Manager
Palmer Motorsports Inc.
10.2011 - Current
NOTARY - PUBLIC
Gaston College
Associate of Science - Computer Science
New Hampshire Technical College
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