Amed Bori

• Designed and led educational and creative programs for children and youth in both English and Spanish.
• Organized activities and workshops that promoted teamwork, creativity, and personal development.
• Managed schedules, coordinated with staff, and ensured the smooth operation of daily programs.
• Fostered a positive, inclusive, and engaging environment for participants while maintaining high organizational standards.

• Managed front desk operations during day and night shifts, including guest check-in, check-out, reservations, and customer assistance.
• Provided overnight security, responded calmly and effectively to emergencies, and maintained accurate incident reports.
• Coordinated with multiple departments to ensure smooth operations and deliver excellent guest service while maintaining professional standards.

• Prepared menu items while maintaining high quality and food safety standards.
• Worked efficiently in a fast-paced kitchen environment.
• Provided friendly and professional customer service.
• Maintained cleanliness and sanitation standards.
• Collaborated effectively with team members and demonstrated strong time management skills.

AHL Certification, along with training in customer service and front desk operations, with a focus on the hospitality industry.