Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Amee Alberts

Greenbrier,AR

Summary

Dynamic and detail-oriented professional with experience at Family First Primary Care, excelling in patient scheduling and insurance verification. Known for fostering strong client relationships and maintaining a calm demeanor under pressure. Proven ability to manage office supplies efficiently while ensuring compliance with health and safety regulations.

Overview

24
24
years of professional experience

Work History

Receptionist

Family First Primary Care
GREENBRIER, AR
08.2023 - Current
  • Performed data entry tasks related to billing and collections procedures.
  • Answered phones promptly and directed calls appropriately.
  • Processed referrals for specialist care when requested by physicians or patients.
  • Greeted and checked in patients, updating patient information in computer system.
  • Prepared charts for new patients, ensuring all necessary forms were completed correctly.
  • Maintained supply inventory for office area, ordering items as needed and stocking shelves.
  • Scheduled patient appointments, verifying accuracy of appointment times with providers.
  • Maintained confidentiality of patient information according to HIPAA regulations.
  • Assisted with filing of medical records and documents, maintaining accurate electronic files.
  • Verified insurance coverage for appointments and collected co-payments as required.
  • Answered incoming calls, responding to inquiries from patients and other medical offices.
  • Ordered office supplies as needed to maintain inventory levels.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Informed patients of financial responsibilities prior to rendering services.

Hairstylist

Self-employeed
Conway, AR
08.2008 - Current
  • Collaborated with other beauty professionals on projects related to hairstyling.
  • Advised clients on how to maintain their haircuts between visits.
  • Developed relationships with new clients through referrals from existing customers.
  • Managed cash register transactions during checkout process.
  • Shampooed, conditioned, cut, colored and styled hair according to client's instructions.
  • Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
  • Applied highlights, lowlights or other coloring techniques.
  • Performed chemical treatments such as perms and relaxers.
  • Used thinning shears to remove bulk from the hair or create layers.
  • Demonstrated knowledge of health and safety regulations in the workplace.
  • Worked collaboratively with colleagues to achieve common goals.
  • Educated clients on proper home hair care maintenance techniques.

Scrub Technician

Conway Regional Medical Center
Conway, AR
08.2001 - 01.2013
  • Provided assistance to nurses during patient preparation for surgery.
  • Monitored inventory of surgical supplies and notified supervisor when additional items were needed.
  • Participated in quality improvement projects related to OR policies and procedures and patient care initiatives.
  • Assisted with transferring patients from gurney onto operating table while maintaining sterility at all times.
  • Set up instrument tables with necessary supplies for specific types of surgeries as requested by surgeons or circulating nurse.
  • Helped maintain a sterile field throughout the duration of the procedure by passing instruments or other items as needed.
  • Cleaned and sterilized instruments before each procedure using an autoclave machine.
  • Ensured all medical equipment was properly operated and maintained according to manufacturer's specifications.
  • Attended educational programs such as CPR certification courses or seminars related to new technologies used in the operating room.
  • Labeled specimen containers accurately before transporting them to pathology laboratory for analysis.
  • Maintained a clean and safe environment in the operating room by adhering to infection control standards.

Education

Some College (No Degree) - Cosmetology

Arthur's Beauty School
Conway, AR

Some College (No Degree) - General Studies

UACCM
Morrilton, AR

Skills

  • Data entry
  • Patient scheduling
  • Insurance verification
  • Office supply management
  • Medical record filing
  • Customer relationship management
  • Appointment coordination
  • Cash register management
  • Health and safety compliance
  • Problem solving
  • Attention to detail
  • Customer and client relations
  • Reception desk management
  • Professional demeanor
  • Calm demeanor

References

References available upon request.

Timeline

Receptionist

Family First Primary Care
08.2023 - Current

Hairstylist

Self-employeed
08.2008 - Current

Scrub Technician

Conway Regional Medical Center
08.2001 - 01.2013

Some College (No Degree) - Cosmetology

Arthur's Beauty School

Some College (No Degree) - General Studies

UACCM

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