AMEE MONKMAN

• Assist in the preparation of various reports for property owners, including financial statements and occupancy updates.
• Work closely with accounting and property managers to make sure invoices are paid in a timely manner.
• Assist in the development of policies and procedures that comply with relevant regulations and industry best practices.
• Maintain open communication channels with employees and/or tenants, addressing concerns or inquiries in a timely manner.
• Conduct regular site visits to assess property conditions, identifying areas requiring attention or improvement efforts.
• Organize and maintain comprehensive records of property-related documents, ensuring easy access and compliance with regulations.
• Enhance tenant satisfaction by promptly addressing maintenance requests and providing exceptional customer service.

• Transitioned a 20,000 square foot medical property and currently transitioning an Industrial/Flex/Storage product; contacting utility companies and vendors to change the entity name, modify their remittance address, and obtain update insurance.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Researched products on CoStar speaking with Owners and/or Brokers to obtain lease information, operating expense information, or to see if they would consider selling the asset.
• Input effective and detailed conversations with Owners and/or Brokers into Salesforce.
• Arranged tours for clients by contacting Broker and sending calendar invites to all parties involved being specific on tour times, location, and who will be the point of contact; as well as printing off any marketing material for the tour.

• Integral part of the newly formed HSE Department acting as company administrator ensuring initial set up, review and update of content to certify the company was compliant with all OSHA, Environmental and Federal Regulations.
• Teamed with HSE Manager and Operations to guarantee successful deployment of personnel training by obtaining ongoing employee feedback to identify training needs, met anticipated changes, and other business needs by assigning employees training modules ensuring they were up to date on all training material via Convergence Learning Management System.
• Developed Emergency Action Plan for multiple sites to establish standard procedure for different emergency scenarios.

• Acted as a liaison between real estate agents, clients, attorneys, escrow companies, and mortgage brokers during the process of a real estate sale and effectively managed the administrative task involved in closing a sale.
• Assisted with event planning and team training events, as well as, record keeping of team sales numbers.

• Increased projects by implementing a system of market research and communication that previously did not exist in the corporate structure. Achieved by capturing all pertinent information and progress of the opportunity as well as the final result; approved/rejected/abandoned.
• Manufacturing liaison for sports flooring companies by creating and emailing substitution request to architects and/or owners comparing the specified flooring surface product against our flooring surface product using ASTM guidelines.
• Emphasized product features based on analysis of customer’s needs.

(Property previously managed by Behringer Harvard)

• Sustained management of Burnett Plaza, a Class A, commercial high rise building in downtown Fort Worth, which consists of approximately 1 million square feet of office, retail and parking.
• Independently obtained BOMA 360 and played a significant role in obtaining LEED certification and The Outstanding Building of the Year (TOBY) award for the property.
• Prepared annual budgets for property; as well as accruals and re-classes.
• Assisted in preparing operating expense reconciliations, billing escalations and quarterly variances.
• Worked in conjunction with exterior and interior landscaping vendor, janitorial and security vendors, signage vendor and parking garage manager. In addition, work with various contractors, including but not limited to painting, flooring and access control.
• Successfully completed several Tenant Improvement projects; working with architect and general contractors.
• Supervised financial associate in ensuring all vendors for service agreements and general contractors for construction agreements meet GSA requirements. Government tenants consist of 5 leases and over 160,000 square feet.

(Property previously managed by Stream Realty Partners, L.P.)

• Supported in the management of The Tower, a Class A, mixed-use project in downtown Fort Worth, which consists of approximately 1.1 million square feet of office, retail, residential and parking.
• Knowledge of association management for seven separate entities.
• Assisted in the acquisition due diligence process for The Tower.
• Assisted in preparing operating expense reconciliations, budgets, and billing escalations.
• Prepared monthly financial reports to include monthly executive summary, variances, accruals, and rent roll reconciliations. Reconciled accounts as necessary and perform billings and account adjustments as needed.