Ameeka Parker
Daphne,AL
Summary
Accomplished Store Manager with a proven track record at C-Fresh Stores, enhancing customer satisfaction and streamlining operations. Expert in staff training and mentoring, coupled with exceptional communication skills, led to significant improvements in team performance. Skilled in merchandise planning and conflict resolution, consistently achieving operational excellence without compromising quality.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Store Manager
C-Fresh Stores
07.2014 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Picker Packer
Vanity Fair Outlet
04.2008 - 05.2014
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Maintained timely updates on workload progress through effective communication with supervisors.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
Education
Diploma - Basic Studies
MonroeCounty High
Monroeville, AL05.1991
Skills
- Store operations
- Training and mentoring
- Outstanding communication skills
- Team leadership and coaching
- Store displays
- Opening and closing procedures
- Accurate money handling
- Bank deposit procedures
- Merchandise planning
- Hourly shift management
- Employee supervision and motivation
- Reliable
- Shift checklists
- Store opening and closing procedures
- Staff training/development
- Scheduling
- Staff hiring
- Employee reviews
- Vendor Management
- Purchasing and planning
- Multitasking Abilities
- Reliability
- Conflict Resolution
- Professionalism
- Staff Training
- Time management abilities
- Crisis Management
- Manage operations
- Supervision and training
Certification
Service Safe
Timeline
Store Manager
C-Fresh Stores
07.2014 - 10.2024
Picker Packer
Vanity Fair Outlet
04.2008 - 05.2014
Diploma - Basic Studies
MonroeCounty High