Ameen Fahmawi
Buford,GA
Summary
Dedicated Office Assistant Specialist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
Years of Professional Office Specialist
3
3
Assistant Management
3
3
Customer Service
Work History
Office Assistant Specialist
Gwinnett County
Lawrenceville, GA
11.2020 - 03.2023
- Schedule patient appointments and maintain the physician's calendar
- Greet patients and visitors, check them in and verify their personal and insurance information
- Answer phone calls, take messages and respond to inquiries
- File and maintain patient records and medical charts
- Transcribe physician's notes and correspondence
- Manage and distribute incoming and outgoing mail and faxes
- Prepare and maintain the waiting area, exam rooms, and supplies
- Collect copays and payments, and process insurance claims and billing
- Verify insurance eligibility and authorizations for medical procedures
- Prepare medical reports, forms, and documentation for patient visits
- Communicate with other healthcare providers and specialists for referrals and consultations
- Follow HIPAA regulations and maintain patient confidentiality
- Assist the physician with administrative tasks, such as ordering supplies and managing inventory.
Elections Precinct Assistant Manager
Gwinnett County
Lawrenceville, GA
11.2020 - 11.2021
- Support the precinct manager in overseeing and coordinating the daily operations of the polling precinct
- Train and supervise precinct election officials to ensure compliance with state and federal election laws and procedures
- Assist with setting up and closing the polling precinct, including ensuring that all necessary equipment and materials are present and accounted for
- Verify voter eligibility and assist voters with registration, identification, and casting their ballots
- Address and resolve any issues or complaints from voters or election officials
- Coordinate with local election officials to ensure accurate and timely reporting of precinct results
- Maintain accurate and complete records of all election activities and materials, including voter registration forms, ballots, and voting machines
- Ensure that all election materials and equipment are securely stored before and after the election
- Monitor and enforce election security procedures to prevent fraud or other irregularities
- Attend training sessions and meetings to stay up-to-date on election laws and procedures
- Provide excellent customer service to all voters and election officials
- Assist with other election-related tasks as needed.
Education
Associate of Science - Computer Science
05.2024
High School Diploma -
05.2022
Skills
- Excellent communication skills, both written and verbal, to interact effectively with patients, physicians, and other healthcare professionals
- Strong organizational skills to manage patient records, appointments, and medical charts accurately and efficiently
- Knowledge of medical terminology, procedures, and protocols to communicate effectively with physicians and other healthcare professionals
- Proficiency in using electronic record software, appointment scheduling software, and other office management tools
- Attention to detail to ensure accurate data entry, documentation, and billing
- Ability to maintain patient confidentiality and adhere to HIPAA regulations
- Strong customer service skills to greet patients, answer phone calls, and address patient inquiries or concerns in a professional and courteous manner
- Basic knowledge of medical coding and billing procedures to process insurance claims and handle patient payments
- Flexibility and adaptability to work in a fast-paced and dynamic healthcare environment
- Ability to work independently and as part of a team to support the physician and ensure smooth office operations
- Time management skills to prioritize tasks and manage multiple responsibilities simultaneously
- Bookkeeping
- Administrative support
- Sorting and labeling
- Office administration
- Office management
- Scheduling
Certification
- BLS certification, by NHCPS Save a Life,
- BLS card certification by NHCPS
- HP Effective Presentations Certificate
- HP IT For Business Success Certificate
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Office Assistant Specialist - Gwinnett County
11.2020 - 03.2023
Elections Precinct Assistant Manager - Gwinnett County
11.2020 - 11.2021
Gwinnett Technical College - Associate of Science, Computer Science
Lanier High School - High School Diploma,