Ameen Hammad
Palos Park,IL
Summary
Versatile Operations Assistant handles all types of tasks with an efficient and hardworking mindset. Manages clerical needs as well as coordinating events, overseeing dispatch operations and keeping workflow efficient. Bringing almost 3 years of related experience.
Also, a reliable dispatcher with over 2 years of experience. Experienced in tracking and delivery confirmation. Dedicated team player with excellent communication skills.
Overview
2
2
years of professional experience
Work History
Operations Assistant
4K Cartage Inc.
08.2022 - Current
- Helped manage day-to-day company operations with effective workflow coordination within dispatchers, and safety manager.
- Solved problems timely and effectively, ensuring customer and driver satisfaction.
- Assisted Operations Manager with planning and coordinating of specific drivers to certain lanes and special projects from our customers.
- Monitored and updated TMS software and maintained accurate data of driver and specific load information and customer relations.
Dispatcher
4K Cartage
05.2021 - 07.2022
- Communicated with drivers and shippers to coordinate timely delivery of commodity.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of 40 fleet vehicles.
- Maintained professional relationship with customers, and drivers, to increase trust, reliability and rapport.
Education
Bachelor of Arts - Business Management
Governors State University
Park Forest, IL05.2024
Associate of Arts - Business Management
Moraine Valley Community College
Palos Hills, IL05.2023
Skills
- Policy and Procedure Adherence
- Recordkeeping
- Dispatch Coordination
- Work Order Management
- Database Management
- Data Entry
Timeline
Operations Assistant
4K Cartage Inc.
08.2022 - Current
Dispatcher
4K Cartage
05.2021 - 07.2022
Bachelor of Arts - Business Management
Governors State University
Associate of Arts - Business Management
Moraine Valley Community College