Janelle Collins
Cincinnati,Ohio
Summary
Dynamic and customer-focused professional with experience at Walmart and Homewood Suites. Proven ability in inventory control and product restocking, coupled with strong problem-solving skills. Recognized for creating welcoming environments and enhancing customer satisfaction through effective communication and a positive attitude. Eager to contribute to team success and drive operational excellence.
Overview
2
2
years of professional experience
Work History
Stocker
Walmart
09.2024 - 03.2025
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Front Desk Assistant
Homewood Suites
04.2023 - 08.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained a professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Education
High School Diploma - All Major Studies
Dohn Community High School
Cincinnati, OH09.2022
Skills
- Willing to learn
- Positive attitude
- Shelf stocking
- Customer service
- Loading and unloading
- Product restocking
- Supply restocking
- Shelving of products
- Energetic and outgoing
- Complex Problem-solving
- Product displays
- Storage management
- Facilities sanitizing
Timeline
Stocker
Walmart
09.2024 - 03.2025
Front Desk Assistant
Homewood Suites
04.2023 - 08.2024
High School Diploma - All Major Studies
Dohn Community High School
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