Ameer Ellis
New York,NY
Summary
Encouraging leader and analytical problem-solver with talents for team building, managing and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
General Manager
Equinox Fitness
07.2021 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality. Served as Equinox Black Alliance President
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
Wellness Program Coordinator
Radikalbirds llc
01.2014 - Current
- Positively contribute to the lives of students and families by offering counseling support and referrals
- Conduct educational seminars for students, parents, and the community on various health-related topics
- Developed and initiated culturally relevant 'Wellness Curriculum' for college students that included the development of individualized wholistic wellness programs
- Collaborated with health and wellness professionals to create and execute events, seminars and workshops on various topics.
- Cultivate and maintain service-oriented and professional relationships with community resources and service providers.
- Optimized the use of technology platforms such as mobile apps or internal websites for streamlined delivery of program content and participant tracking.
- Evaluated program effectiveness through regular data analysis and reporting, making adjustments as needed to achieve desired outcomes.
- Organized health fairs, seminars, and other wellness-related events to promote overall employee wellbeing.
Regional Manager
Brooklyn Boulders
09.2020 - 07.2021
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Launched two new locations through effective management of property acquisitions and construction and financial planning.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
- Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
Member Services Manager
Life Time Fitness
01.2019 - 08.2020
- Increased health club's gross revenue by 9% quarter over quarter
- Conducted departmental overhaul of staff, expense controls, and policies to achieve company KPI's
- Winner of the company wide 'Artistry Award'
- Enhanced communication among team members, which resulted in increased efficiency and productivity.
- Supervised and coordinated the activities of workers engaged in the planning, selling and instructing of fitness plans for clients of health club
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Responsible for exceeding customer expectations and resolving member concerns
- Spearheaded initiatives that fostered a culture of continuous improvement within the organization, driving positive change in both internal processes and member-facing services.
- Collaborated with other departments to develop comprehensive programs catering to the diverse needs of our members.
Operations Specialist
Athletic Apex Health Clubs
01.2017 - 01.2018
- Evaluated potential business needs to create job profiles and descriptions
- Hired, motivated and trained 50 employees to maximize team productivity.
- Lead business development initiatives, resulting in multi-year contracts
- Administered office 365 email and Microsoft Sharepoint Access & Implemented next-generation POS technology
- Worked with local marketing firm to implement a brand development strategy which included website design and business development strategies
- Enhanced team productivity with effective communication strategies and regular performance reviews.
- Oversaw the creation and rollout of the health clubs mobile IOS application
- Created a standardized payroll model and scheduling system for all U.S locations
- Successfully managed multiple projects simultaneously while adhering to deadlines and budget constraints.
Assistant General Manager
Regal Entertainment Group
01.2011 - 01.2018
- Forecasted sales, managed food cost of sales and labor costs, and measured ongoing performance against budget
- Achieved "Rising Star of Excellence" award 6 years of employment.
- Oversaw equipment, inventory and food and liquor purchases, and maintained cost and cash handling controls
- Developed and executed strategy that lowered inventory level by 25%
- Balanced profit and loss statements and prepare quarterly presentations for investors
- Fostered a robust environment which promoted collaboration across teams, accountability, and overall facility success
- Successfully manage and mentor staff from various backgrounds and ethnicities on a day to day basis
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
No Degree - Clinical Mental Health Counseling
Wake Forest University
Winston-Salem, NCKinesiology w/Coaching Concentration - Bachelor's of Science
SUNY Cortland
Cortland05.2018
Skills
- Program Leadership
- Operations Management
- Exceptional Interpersonal Communication
- Team Development & Training
- Strategic Planning
- Client Relationship Management
- Branding
- P&L Management
- MS Office Suite / Mac Operating Systems
- Project Management
Personality
INFP-A
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
General Manager
Equinox Fitness
07.2021 - Current
Regional Manager
Brooklyn Boulders
09.2020 - 07.2021
Member Services Manager
Life Time Fitness
01.2019 - 08.2020
Operations Specialist
Athletic Apex Health Clubs
01.2017 - 01.2018
Wellness Program Coordinator
Radikalbirds llc
01.2014 - Current
Assistant General Manager
Regal Entertainment Group
01.2011 - 01.2018
No Degree - Clinical Mental Health Counseling
Wake Forest University
Kinesiology w/Coaching Concentration - Bachelor's of Science
SUNY Cortland
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