AMEER HAMZA
Abu Dhabi,UAE
Summary
Dedicated and technically skilled POS Support Engineer with over 1.5 years of hands-on experience in installing, configuring, and maintaining POS systems across retail, hospitality, and service sectors. Proficient in troubleshooting hardware and software issues, delivering on-site and remote support, and minimizing downtime for critical operations. Strong knowledge of network integration, peripheral devices, and customer service standards in the UAE market.
Overview
2027
2027
years of professional experience
Work History
POS Support Field Engineer
MAGNATI
05.2014 - Current
- Monitoring and Managing POS terminals using TMS (Terminal Management System) for remote software updates, diagnostics and asset control.
- Providing on-site and remote technical support to businesses to diagnose and resolve system error and also providing technical and operational POS support during major events including FORMULA 1 F1, Abu Dhabi & Rugby Dubai 7 to ensure smooth transaction processing and minimal downtime.
- Delivering training to end users on POS operations, basic trouble shooting and transaction handling while ensuring data security and compliance with IT standards during system access, updates and replacements.
Officer Accounts & Finance
The City School International
02.2016 - 04.2024
- Provided financial information to management by researching and analyzing accounting data; preparing reports which helped in recommending policies and procedures.
- Handled monthly, quarterly and annual closings along with compiling data of Taxation.
- Dealt with Employees Monthly Attendance, Payroll, Provident Funds, Loans, Training Deductions and Healthcare reimbursements.
Officer Administration
The City School International
02.2014 - 02.2016
- Managed daily school operations, communications between staff, parents, and students while over seeing administrative tasks like scheduling, record keeping and attendance,
- Streamlined recruitment by coordinating interview schedules, managing candidate correspondence, and overseeing the onboarding process for new staff and ensuring proper documentation.
Officer Administration
ACROPOLIS School
05.2012 - 11.2014
- Facilitated smooth daily school operations, acting as the first point of contact to support visitors, staff, and students.
- Provided full administrative support to the administration team and teaching staff as required.
- Maintained accurate student records, attendance tracking, and compliance documentation.
Internship
F.Rabbi & Co Manufacturer’s Representatives
- Maintained meaningful relationships with existing clients to ensure that they are retained.
- Procured new clients through direct contact, word-of-mouth, and collaboration with the marketing department.
- Ensured excellent customer service through regular client follow up.
Education
Bachelors in Business Administration (Honors) -
Iqra University
Pakistan01-2012
Skills
- Strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet tight deadlines, including working extended hours when required
- Excellent interpersonal, verbal, and written communication skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experienced in SMS server software operations
- Skilled in Attendance Management System software
- Proficient in ERP user interface systems
- Working knowledge of Transportation Management Systems (TMS)
Languages
English
Urdu
Hindi
Timeline
Officer Accounts & Finance
The City School International
02.2016 - 04.2024
POS Support Field Engineer
MAGNATI
05.2014 - Current
Officer Administration
The City School International
02.2014 - 02.2016
Officer Administration
ACROPOLIS School
05.2012 - 11.2014
Internship
F.Rabbi & Co Manufacturer’s Representatives
Bachelors in Business Administration (Honors) -
Iqra University