Ameerah Harrison

• Provide daily care, supervision, and emotional support to residents in a group home and community based setting.
• Monitor residents physical and emotional well-being, reporting any significant changes to the care team
• Assisted with developing and implementing individualized care plans for each resident in collaboration with the care team.
• Maintain accurate records of resident's progress and activities, ensuring compliance with state regulations.
• Assist with personal care tasks, including hygiene, dressing, medication administration, activities, goals and meal preparation.
• Assisting members with aligned Medicare and Medicaid plans.
• Assist with medical appointments
• Assist in crisis management and

de-escalation techniques when necessary.

• Maintained communication between the family and caregiver and other involved parties regarding the patient’s condition
• Provided crisis intervention services when needed
• Attended meeting with families and other members of the interdisciplinary team to discuss patient progress and plan for future interventions
• Assessed safety risks associated with living environments or activities of daily living
• Experience with Microsoft SharePoint, Microsoft Word (create and/or edit docs, save), Adobe (convert docs to PDF), Microsoft Outlook (emails, calendar/email management)
• Acting Supervisor duties
• Intake Assessments
• Supported patients during hospital admissions and discharges
• Educated patients on available resources and services within their communities
• Assistant supervisor, supervising a team of five, answered questions and assisted with issues
• Experience with Customer Service over the phone and in person

• Maintained accurate records of client assessments, treatments and services provided
• Ensured compliance with all applicable laws related to elder care services provisioning
• Attended conferences or seminars related to senior care coordination topics
• Administrative assistant experience with supporting a team
• Developed strategies for addressing challenging behaviors exhibited by some seniors
• Experience with Microsoft SharePoint, Microsoft Word (create and/or edit docs, save), Adobe (convert docs to PDF), Microsoft Outlook (emails, calendar/email management)
• Facilitated communication between primary caregivers and other healthcare professionals involved in patients care
• Scheduled appointments
• Highly skilled at de-escalation techniques
• Conducted quarterly meetings with NJ State Support Coordinators to support individuals and their families