Ameerah Logan
Mcdonough,GA
Summary
Experienced Designated Trainer has now emerged into Management. Successful at adapting to changing conditions and efficiently learning new processes. Performance-driven and responsible leader.
Overview
14
14
years of professional experience
Work History
Assistant Center Manager
CSL Plasma
Decatur, GA
02.2024 - Current
- Ensure compliance with all Company SOPs and applicable federal, state, and local
regulations.
- Participate in collecting and analyzing data to maintain center quality, efficiency, and
profitability.
- collaborate with the center manager to assist with quality compliance by meeting company,
regulatory and customer requirements to safeguard the purity and efficacy of the plasma
and the safety of donors and employees.
- Work with quality personnel and QA team to develop corrective action plans to address any
areas of deficiency noted during audits.
- Ensure the center and all employees comply with OSHA regulations and training and
complete all OSHA record keeping and reporting.
- Employee recruitment, training, counseling, and termination, and corrective action programs.
To achieve compliance, follow HR policies by treating all employees fairly with HR.
- Support the center's marketing and advertising efforts.
- Overnight travel up to 10%.
Management Trainee Operations
CSL Plasma
East Point , GA
04.2023 - 02.2024
- Resolve client issues by delivering excellent customer service and maintaining positive attitude.
- Shadow managers to gain understanding of organizational expectations and management techniques.
- Delegate work to staff, setting priorities and goals.
- Prepare staff work schedules and assigned team members to specific duties.
- Use strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Produce reports and maintained training documents
- Track shipments and promptly addressed delivery discrepancies and delays.
- Learn and understand Company SOP's and applicable federal and local regulations, develop capabilities in performing nearly all staff tasks and duties at a proficiency level adequate for training and critiquing employees in the performance of those tasks and duties.
- Complete leadership development program
- Travel to training sites for classroom style ongoing training typically 1-2 weeks at a time.
- Prioritize Task
Phlebotomist/Designated Trainer
Immunotek Bio Centers
Stonecrest, GA
08.2022 - 02.2023
- Trained new employees on setting up the plasmapheresis machines, standard operating procedures, venipuncture, collecting blood samples for testing, and ensured the trainee was competent in his/her understanding of the overall process
- Documented the training as outlined in the Standard Operating Procedures (SOP)
- Supervised the donor floor, ensured employee breaks and lunches were completed in a timely manner
- Delegated task by carefully choosing the right person for the task
- Handled and resolved employee disputes
- Conducted routine venipuncture for plasmapheresis and collect donor samples
- Responded and assist with donor reactions during the donation process
- Set up, disconnected, and operated the plasmapheresis machine to include; troubleshooting, documentation, and evaluation of any message displays
- Disconnected donors by removing the needle from the venipuncture site and dispose of all contaminated disposable equipment into a biohazard container
- Ensured proper calibration and maintenance of plasmapheresis machines to include; daily, weekly, monthly, and quarterly maintenance of all equipment in the donor floor area
Patient Care Technician
Fresenius Medical Care
Riverdale, GA
09.2021 - 03.2022
- Took and documented patient temperature, blood pressure, pulse and respiration rates before and after dialysis treatment.
- Inspected venous and arterial pressures to maintain pressures within established limits.
- Connected hemodialysis machine to patient's forearm or catheter site to start blood circulating through dialyzer.
- Initiated and terminated reverse osmosis water system and performed water quality monitoring tests prior to dialysis initiation.
- Set up and operated hemodialysis machines to provide dialysis treatment for patients with kidney failure.
- Eased patients' anxiety by explaining dialysis procedures and dialysis machine operations.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Communicated with management or other staff to resolve problems.
Lead Technician/Designated Trainer
Biolife Plasma
Mcdonough, GA
09.2019 - 03.2021
- Located veins suitable for Venipuncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Obtained blood samples for lab testing through venipuncture
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Collected specimen samples and transported to laboratory for processing.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Instructed new team members on correct procedures for operations.
- Oversaw new teammate training for completeness and compliance.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Prioritized and organized tasks to efficiently accomplish goals.
- Provided constructive feedback and one-on-one coaching to employees.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Directed staff when assigning and prioritizing tasks.
Detention Officer II
Henry County BOC, Sheriff's Department
Mcdonough, GA
06.2015 - 11.2018
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
- Interviewed different victims, witnesses and suspects to gather and record information for ongoing and future investigations.
- Supervised inmates during day-to-day activities.
Juvenile Detention Officer II
Deptartment Of Juvenile Justice
Love Joy, GA
05.2010 - 05.2015
- Observed and recorded progress of each juvenile offender.
- Collaborated with probation officers, school representatives and other key individuals in community to support adolescents and their families.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Supervised residents during meal distribution and intake, recreation time and work-site performance.
- Detected potential threats and quickly defused conflicts.
Education
Long Beach High School
05.1996
Skills
- Staff Management
- Staff Development
- Employee Mentoring
- Customer Service
- Decision-Making
- Conflict Resolution
- Operations Support
References
FURNISHED UPON REQUEST
Timeline
Assistant Center Manager
CSL Plasma
02.2024 - Current
Management Trainee Operations
CSL Plasma
04.2023 - 02.2024
Phlebotomist/Designated Trainer
Immunotek Bio Centers
08.2022 - 02.2023
Patient Care Technician
Fresenius Medical Care
09.2021 - 03.2022
Lead Technician/Designated Trainer
Biolife Plasma
09.2019 - 03.2021
Detention Officer II
Henry County BOC, Sheriff's Department
06.2015 - 11.2018
Juvenile Detention Officer II
Deptartment Of Juvenile Justice
05.2010 - 05.2015
Long Beach High School