Ameerah Regino
Chandler,AZ
Summary
Driven professional with a proven track record at EOS Fitness, enhancing children's learning experiences and ensuring safety. Demonstrates leadership and initiative-taking, excelling in high-pressure situations. Skilled in customer service and relationship building, significantly boosting customer satisfaction. Possesses strong abilities in patience, empathy, and effective communication.
Overview
2024
2024
years of professional experience
Work History
Kids Club Associate
EOS Fitness
- Monitored all activities to maintain maximum level of safety.
- Enhanced children''s learning experiences by incorporating age-appropriate activities and creative play into daily routines.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
- Created new and fun activities to drive enthusiasm for children.
Host
Valle Luna Mexican Restaurants
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Sale Associate
Finish Line
11.2021 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Chandler High School
Chandler, AZ05.2024
Skills
- Patience and Empathy
- Parent Communication
- Initiative-taking
- Leadership Qualities
Timeline
Sale Associate
Finish Line
11.2021 - 04.2023
Kids Club Associate
EOS Fitness
Host
Valle Luna Mexican Restaurants
Chandler High School