Multitalented professional with several years in top-tier organizational support. Strong sense of urgency to anticipate and respond effectively to needs of senior-level executives. History of thriving in fast-paced, dynamic environments.
Robust history offering office management, support staff management, training, supervision and event planning. Excellent research, project support and organizational abilities.
Overview
24
24
years of professional experience
Work History
Operations & HR Manager, Asst Development Director
Coalition for Rainforest Nations
New York, NY
08.2019 - Current
Develop, manage, and maintain efficient administrative systems, including personnel policies, office systems, fiscal management, website development and maintenance, client and donor records, and other computer and database support.
Maintain complete confidentiality over all personnel matters and properly implement network policies and procedures relating to Human Resources.
Provide appropriate information and assistance to staff regarding any HR-related questions or concerns.
Prepare and maintain legal personnel-related documentation (including employment statements of hire, disciplinary procedures, and employment terminations); maintain up-to-date personnel files.
Assist with annual performance review and associated processes
External reporting and compliance: Ensure strict compliance with grantors and maintain an effective working relationship with the authorizer and grant funding agencies
Provide guidance and support in overseeing the operations' day-to-day activities by assigning, prioritizing activities, and monitoring operating standards.
Conduct meetings with employees to improve morale and foster good company-employee relations within the organization
Maintain excellent relationships with directors and other departments within the organization
Set up procedures for providing efficient and effective service recovery to team members needed
Effectively addressed the inquiries and issues and escalated them to management’s level promptly
Reviewed job descriptions regularly to ensure the accuracy of duties assigned to each position.
Handled employee discipline and termination to address policy infractions.
Recruited new employees and built relationships, driving visibility.
Maintained employee records by company policy and applicable legal requirements.
Initiated employee evaluation process and recommended policy changes to help staff progress toward desired readiness goals.
Project Manager/Human Resources Specialist
Long Island University
Brooklyn
12.2017 - 08.2019
Partner with the Department’s Director on the day-to-day operations for the University’s sports teams
Oversee the department’s budget; create all POs for uniforms, equipment, and supplies
Assist the HR department with preparing and reviewing all onboarding document forms
Review termination documents for accuracy
Review and approved expense reports before submitting them to the Budget and Finance department
Responsible for onboarding all new hires within the Athletic department
Provided payroll support for the department
Implemented a paid time off tracking tool
Maintained and reconciled department budgets in PeopleSoft
Partner with the Finance Department to reconcile all issues with billing and payment
Created and implemented processes to ensure successful completion of projects.
Produced thorough, accurate and timely reports of project activities.
Managed multiple projects with competing deadlines simultaneously.
Maintained records of all documents related to each project including specifications, change orders, invoices.
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Assistant to Dean and Operations Manager
Long Island University
Brooklyn, NY
12.2000 - 01.2007
Provided Executive C level support to the Vice President of Capital Projects
Worked under pressure and successfully dealt with challenging demands while maintaining complete confidentiality
Prepared financial correspondence and budget summaries
Organized travel and events for the Vice President
Processed purchase orders, invoices, and work contracts
Prepared project presentations for the Board of Trustees and recorded meeting minutes
Interfaced with the Audit, Budget, and Procurement Departments to maintain accurate records related to ongoing projects’ budgets
Worked within the HR teams across two campuses to resolve internal HR issues
Processed and verified HR documentation relating to staffing, recruitment, training, grievances, performance evaluations, and employee files
Coordinated and lead new hire orientation (reviewed policies, procedures & benefits)
Created and organized workshops for staff development and training program
Scheduled meetings, appointments and travel arrangements for staff members.
Provided HR administrative assistance to management team.
Organized and maintained filing systems for documents and records.
Updated and maintained databases with current information.
Education
Bachelor of Arts - Psychology
Long Island University
Brooklyn
Master of Science - Human Resources Management
Long Island University
Brooklyn
Skills
Adobe Acrobat Pro
PeopleSoft
QuickBooks
Salesforces
Qgiv & Stripe
Project Management
Problem-solving
Calendar Management
Time Management
Organizational skills
Training development
Microsoft Office and DocuSign
Team building
HR policies and procedures
Employee handbook development
Timeline
Operations & HR Manager, Asst Development Director