Amela Memic
Saint Louis,MO
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
13
13
years of professional experience
Work History
HHA
Accracare
Hopkins, MN
03.2012 - 02.2025
- Provided respite services for family members who need time away from caring for their loved ones.
- Checked vital signs on a regular basis such as blood pressure, temperature and pulse rate.
- Helped client with medication self-administration.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA06-2012
Skills
- Communication
- Scheduling
- Time management
- Documentation
- Email management
- Data entry
Languages
Bosnian
Native/ Bilingual
Timeline
HHA
Accracare
03.2012 - 02.2025
High School Diploma -
Penn Foster Career School