Amela Murtic
Waterloo,IA
Summary
Accomplished professional with several years of experience leading human resources operations and organizational planning. Well-versed in employment laws, performance appraisals, salary structure and benefits program management. Seasoned expert at protecting company interests and building successful office culture to promote employee retention and performance.
Overview
15
15
years of professional experience
Work History
Account Manager-Employee Benefits
PDCM Insurance
08.2022 - 06.2023
- Managed benefit pre-renewal and renewal processes for 35 businesses
- Created benefit presentations and managed employee benefits administration
- Assisted clients with benefits questions, claims, and billing issues
- Maintained accurate documentation and communications
- Developed and fostered quality client relationships
- Prepared financial and claims utilization reports
- Assisted clients with compliance and referred them to preferred vendors as needed.
Human Resource Specialist
Tyson Fresh Meats
08.2008 - 08.2022
- Executed administrative tasks including data entry and report preparation
- Managed employee relations, disciplinary actions, and claims of harassment
- Ensured compliance with union contracts and coordinated exit interviews
- Conducted orientation and trained new office staff
- Translated documents and interpreted communications as needed
- Conducted annual code of conduct training for over 1500 employees
- Provided guidance on benefits policies and practices
- Collaborated on community events and ensured compliance with federal regulations
- Conducted internal audits and managed employee leave paperwork.
Human Resource Director
Harmony Waterloo
Waterloo
06.2023
- Coordinated and executed workforce planning for the organization
- Processed payroll, background checks, new hires, LOAs, FMLAs and terminations
- Addressed and resolved employee concerns and relations matters
- Provided HR support to all salaried and hourly employees
- Ensured compliance with corporate, federal, state, and local regulations
- Conducted investigations and guided disciplinary actions.
Education
Master of Business Administration - Human Resources
Upper Iowa University
Waterloo, IABachelor of Business Administration - Business Administration
Upper Iowa University
Waterloo, IASkills
- HR Administration
- Employee Relations
- Policy Development and Interpretation
- Excellent computer skills, and proficiency with Microsoft Office Suite, Epic and HRIS
- Leadership
- Relationship Development
- Payroll Management
- Workers’ Compensation
- Reviewing compliance
- Background Checks
- Diversity and Inclusion
- Data Analytics
- Exit Interviews
- Benefits Administration
- Policy Implementation
- Talent management
- Advising on strategies
- Labor Relations
- Affirmative action
- Dispute Mediation
- Compliance Management
- Performance Reviews
- Recruiting and hiring oversight
- Employee Surveys
- Onboarding and Orientation
Languages
Croatian
Full Professional
Serbian
Full Professional
Timeline
Human Resource Director
Harmony Waterloo
06.2023
Account Manager-Employee Benefits
PDCM Insurance
08.2022 - 06.2023
Human Resource Specialist
Tyson Fresh Meats
08.2008 - 08.2022
Master of Business Administration - Human Resources
Upper Iowa University
Bachelor of Business Administration - Business Administration
Upper Iowa University