Amelan Parsons
Brooklyn
Summary
Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.
Overview
5
5
years of professional experience
Work History
Operations Manager
Mejuri
03.2023 - Current
- My current role, I have helped developed Mejuri Williamsburg being on their opening team. Being a top seller of the East District I have lead seminars/trainings on selling.
- Receiving - Ensure accurate and timely receiving of weekly inventory and POSM supply receipts while assisting in back stocking replenishment deliveries.
- Order Fulfillment - Manage the BOH flow for retail sales originating from in-store sales, phone sales or Buy Online Pickup in store, ensuring efficiency with packaging and order delivery standards.
- Inventory & Supply Management- manage inventory accuracy, ensuring sellable, display inventory levels are accurate and overseeing all tasks for internal adjustments and transfers. Support all inventory count processes and execute accuracy.
- Floor Supervision- Coached and Trained new hires , Positively ensured all KPI'S within the business are understood within the team and constantly achieved.
Front Desk Manager
TMPL Gym
06.2022 - 03.2023
- Made schedule for front desk team.
- Offered strong customer service skills, being available for check in, phone calls , and directing new members to the right place for a membership if not closing the sale on its own.
- Closed the gym in its entirety late nights or weekends.
- Making sure the gym is clean and any issues are directed to the right place , the cleaning team and/or management
Sales Associate/Customer Service
Equinox
07.2021 - 07.2022
- Met Monthly SPH Goals.
- Onboarded new clients within the first days of a membership, resulting in a fold increase in client retention.
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
- Established personal connections with customers, exceeding customer service expectations.
- Performed a full audit of inventory and sales reports, ensuring accuracy.
Sales Associate
Aritzia
10.2020 - 06.2022
- Streamlined inventory management to eliminate the need for stock replenishment.
- Communicated with customer support for clarity on questions that were not answered in the online FAQs.
- Accurately tracked customer orders, identified, and resolved any issues during order fulfillment.
Education
Marketing Management, Advertising & Marketing Communication Concentration
City University of New York, Bernard M. Baruch College
Manhattan, NY12.2026
Associates Degree - Business Management
Borough of Manhattan Community College
Manhattan, NY12.2021
Skills
- Inventory Management
- Data validation
- Supervising Experience
- Key Holder
- Team leadership
- Customer service
- Operations monitoring
- Planning and implementation
- Employee relations and conflict resolution
- Excel macros
Affiliations
Social Media consultant for Dermatologist/esthetician
https://www.theskinconnect.com/ Brooklyn New York
Worked with Mejuri social media team 2025 https://www.instagram.com/mejuri/reel/DMiFNYdN50k/
Timeline
Operations Manager
Mejuri
03.2023 - Current
Front Desk Manager
TMPL Gym
06.2022 - 03.2023
Sales Associate/Customer Service
Equinox
07.2021 - 07.2022
Sales Associate
Aritzia
10.2020 - 06.2022
Marketing Management, Advertising & Marketing Communication Concentration
City University of New York, Bernard M. Baruch College
Associates Degree - Business Management
Borough of Manhattan Community College