Amelia Ahmad
Queens,NY
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Meticulous surgical team member skilled at coordinating supplies and instruments to prepare for procedures and assist staff. Maintain aseptic fields and unobstructed views to help surgeries succeed. Efficiently prioritize tasks and communicate with surgical staff. Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
5
5
years of professional experience
Work History
Surgical Supply Coordinator
Northwell Health
10.2023 - 01.2024
- Improved inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Reduced supply chain costs with effective negotiation strategies and vendor management.
- Enhanced warehouse organization, resulting in increased productivity and improved space utilization.
- Purchased, organized and distributed supplies for maintenance activities and personnel use.
- Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
- Trained new team members on proper and safe use of tools and equipment.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Ensured proper care of surgical instruments through meticulous cleaning, sterilization, and maintenance processes.
- Played a key role in reducing OR turnaround time by implementing process improvements for equipment preparation and room cleanup procedures.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
- Worked with vendors for speedy procurement of services and equipment.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Maintained specialty equipment, implant, and instrumentation inventories.
Medical Associate
OptumHealth
01.2022 - 10.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Administrative Assistant
Northwell Health
01.2022 - 10.2023
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Developed comprehensive reports for management by collecting data from various sources, analyzing trends, and presenting actionable insights.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Pharmacy Technician
CVS Healthcare
11.2018 - 12.2021
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted, measured and compounded medications following standard procedures.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Skills
- Vendor Relationship Management
- Communication Proficiency
- Organizational Skills
- Outlook
- Excel
- Setting up and operating equipment
- Specimen Collection
- Patient confidentiality
- Biohazardous waste disposal
- Preoperative Checklists
- Pre- and post-surgical counts
- Medical Billing
- Electronic Medical Records
- Microsoft Office
- Medical Coding
- Clinical Documentation
- HIPAA Compliance
Timeline
Surgical Supply Coordinator
Northwell Health
10.2023 - 01.2024
Medical Associate
OptumHealth
01.2022 - 10.2023
Administrative Assistant
Northwell Health
01.2022 - 10.2023
Pharmacy Technician
CVS Healthcare
11.2018 - 12.2021