Amelia Alzalde
Sales Representative
Desert Hot Springs,CA
Summary
Friendly and efficient Sales Representative devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding retail standards with strong skill in retaining product and service information to provide effective issue resolution and helpful product suggestions. Skilled in promoting sales to increase revenue while addressing diverse issues.
Overview
4
4
years of professional experience
Work History
Receptionist
RSP Productions
Coachella, CA
03.2020 - Current
- Planned and executed successful corporate meetings, lunches and special events for large and small groups.
- Liaised with customers, addressed inquiries, handled meeting requests and answer questions and concerns to provide outstanding customer care.
- Scheduled and confirmed appointments.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
Sales Key Holder
Vinny's Italian Ice
Palm Springs, CA
08.2018 - 01.2020
- Performed store opening and closing tasks to comply with preset store operations guidelines.
- Maintained updated brand and product knowledge to deliver optimum customer service experience.
- Operated cash register.
- Signed for incoming shipments in manager's absence.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Retail Sales Associate
Burlington Coat Factory
Palm Springs, CA
08.2017 - 03.2018
- Helped customers find specific products, answered questions and offered product advice.
- Scanned customer purchases and processed refunds and exchanges.
- Answered questions about current promotions and resolved issues according to store policies.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Informed customers of active promotional deals and rewards loyalty programs, exceeding sale satisfaction.
Education
High School Diploma -
Mt. San Jacinto High School
Cathedral City, CA 05.2017 - 07.2017
Skills
Excellent verbal/written communication skillsStrategic planningCustomer- and service-orientedReading comprehension skills
Timeline
Receptionist
RSP Productions
03.2020 - Current
Sales Key Holder
Vinny's Italian Ice
08.2018 - 01.2020
Retail Sales Associate
Burlington Coat Factory
08.2017 - 03.2018
High School Diploma -
Mt. San Jacinto High School
05.2017 - 07.2017