Summary
Work History
Education
Skills
Additional Information
Languages
Timeline
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Amelia Anderson

Plainfield,IL

Summary

Energetic kitchen professional with excellent leadership and organizational skills. Focused on increasing team productivity while meeting exacting standards for presentation and taste. Accomplished multitasker with disciplined approach.

Work History

Restaurant Team Member

White Castle
11 2022 - 2 2023
  • Trained new employees by demonstrating tasks and coaching during daily activities
  • Operated register to process payments and collect cash payment for order totals.
  • Greeted guests pleasantly and answered menu questions.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Cashier

Portillos
6 2022 - 10 2022


  • Addressed customer needs and made product recommendations to increase sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
  • Performed cash, card and check transactions to complete customer purchases.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Restaurant Team Member

Portillos
2 2023 - Current
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Cultivated warm relationships with regular customers.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Used proper techniques to prepare food and ingredients.
  • Supported sales efforts by suggestively upselling food items and increasing check averages.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Served food and beverages promptly with focused attention to customer needs.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Fulfillment Expert

Target
11 2023 - Current
  • Conducted regular cycle counts to reconcile inventory levels and determine accuracy.
  • Selected and filled orders from stock to fulfill customer requirements.
  • Segregated and processed incoming stock and materials to prepare for storage or shipment.
  • Collected, analyzed and modeled sales trends and customer preferences data to inform inventory development decisions.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.

Education

Highschool Diploma -

Plainfield South Highschool
6.//2023

Highschool

South Plainfield High School
6.//2023

Skills


  • Guest relations management
  • Sales expertise
  • Food preparation and safety
  • Performance improvement
  • Order delivery practices
  • Complaint resolution
  • POS systems expert
  • Stock management
  • Strategic sales knowledge
  • Technical Support
  • Staff education and training
  • Service standard compliance
  • Goals and performance
  • Order management

Additional Information

  • AWARDS , Marine Corps- ROTC Training Program Completion Computer Coding Program Certificate Student Council Award for Representative

Languages

Spanish
Limited Working
French
Upper intermediate (B2)
English
Native Language

Timeline

Restaurant Team Member

White Castle
11 2022 - 2 2023

Cashier

Portillos
6 2022 - 10 2022

Restaurant Team Member

Portillos
2 2023 - Current

Fulfillment Expert

Target
11 2023 - Current

Highschool Diploma -

Plainfield South Highschool

Highschool

South Plainfield High School

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Amelia Anderson