Amelia-Anne Roberts
Warwick,RI
Summary
Dynamic leader with a proven track record at Research Improving People’s Lives, enhancing product innovation and user engagement through agile scrum project management and cross-functional team leadership. Spearheaded the ideation and implementation of NJ's prevailing wage payroll management system, and significantly expanded its reach. Leveraging my experience and expertise with sprint and project management tools, I drive projects to exceed user expectations, and achieve impactful outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Principal Product Strategist
Research Improving People’s Lives
Providence, Rhode Island
10.2024 - Current
- Led the implementation, expansion, and scaled release of the New Jersey Wage Hub, a 0 to 1 cloud-based payroll management solution, growing its user base to over 4K users, 12K public works projects, and 100K payroll submissions.
- Managed project contracts, ensuring timely invoicing, progress updates, and comprehensive reporting.
- Directed customer team relationships, troubleshooting issues and maintaining seamless communication.
- Conducted in-depth research and analysis on emerging trends in data science, public policy, and technology, identifying opportunities for product innovation.
- Collaborated with product teams to develop compelling product visions and roadmaps that align with the organization's mission and market needs.
- Identified and evaluated new opportunities for the organization to expand its impact and reach by addressing the unmet needs of government partners through innovative products and service offerings.
- Managed relationships with various third-party vendors by providing support during negotiations and contract management activities.
- Led sprint ceremonies with development team, including front-end and back-end engineers, to streamline project execution.
Director of Product Innovation
Research Improving People’s Lives
Providence, Rhode Island
12.2022 - 10.2024
- Set norms and best practices in product management, agile software development, and human-centered design that enable the team to deliver digital services powered by scientific rigor to meet user and government partner needs.
- Guided and led cross-functional teams of developers, analysts, researchers, and project managers toward replicable processes, effective ceremonies, and collaborative communication that maintain productivity, and promote positive outcomes.
- Served as a people manager to individual contributors within product management, design, and user research.
- Oversaw RIPL’s portfolio of products and each deployment of RIPL science and technology.
Deputy Director of Product Innovation
Research Improving People’s Lives
Providence, Rhode Island
06.2022 - 12.2022
- Supported the director in decision-making, leading, and coaching others to develop delivery and product-thinking expertise.
- Shared product portfolio oversight with the Director, focusing on the health and impact of that portfolio, as well as the health of the team.
- Dot connector and coach; able to coach and lead other senior product managers, internally and externally, toward outcomes.
Senior Product Manager
Research Improving People’s Lives
Providence, Rhode Island
08.2021 - 07.2022
- Served as product lead, working with partner states on implementing a science-driven career and training recommendation platform (DOORS).
- Facilitated organization-wide project workstream report-out meetings.
- Managed back-end cloud and science team Jira boards.
- Led daily and weekly team stand-ups.
- Documented product development processes and work plans.
Director of Data and Performance
RI Department of Labor and Training
Cranston, Rhode Island
10.2019 - 08.2021
- Acted as the customer lead and liaison between DLT, vendors, and IT teams to develop solutions based on stakeholder requirements.
- Worked with a diverse set of vendors and state personnel to resolve technical issues.
- Responsible for the prioritization of user stories and ongoing enhancements of the workforce program enrollment and performance system (REAL DMS), and Rhode Island’s first Virtual Career Center.
- Managed and supported various cloud-based systems.
- Facilitated data-driven decision-making within DLT, and coordinated with various divisions to identify process improvements and other efficiencies using data.
- Managed a team of analysts to implement and standardize the collection and management of workforce enrollment data.
- Led cross-agency and statewide data strategy, and data-sharing efforts.
- Implemented and coordinated the facilitation of DLTStat, an agency-wide accountability program that uses data to identify operational solutions to increase program and staff performance.
Data and Performance Manager
Governor's Workforce Board of Rhode Island
Cranston, Rhode Island
01.2016 - 10.2019
- Developed and maintained the GWB Program database, containing program expenditures and performance outcomes data for GWB-funded training programs.
- Produced quarterly and ad-hoc performance reports for committee and Board meetings to inform investment decisions.
- Coordinated the yearly data collection and release of the Unified Workforce Development Expenditure and Program Report.
- Developed interactive data visualizations used to inform Rhode Island's workforce development policymakers.
Education
Master's Degree - Business Analytics
Merrimack College
North Andover, Massachusetts08.2019
Bachelor's Degree - Economics
Rhode Island College
Providence, Rhode Island05.2010
Skills
- Skilled in utilizing Mondaycom tools for managing software development projects
- Agile Scrum Project Management
- Atlassian, Jira, and Confluence
- Technical project and release planning
- Cross-functional team leadership
- Vendor relationship management
- Proposal and scope writing
- Product roadmapping
- Strategic and resource planning
- Familiarity with AWS Cloud and GCP services
- Tableau, Power BI, and Amazon QuickSight
- MS Excel
- PowerPoint
Certification
- Monday.com Core Certification
Timeline
Principal Product Strategist
Research Improving People’s Lives
10.2024 - Current
Director of Product Innovation
Research Improving People’s Lives
12.2022 - 10.2024
Deputy Director of Product Innovation
Research Improving People’s Lives
06.2022 - 12.2022
Senior Product Manager
Research Improving People’s Lives
08.2021 - 07.2022
Director of Data and Performance
RI Department of Labor and Training
10.2019 - 08.2021
Data and Performance Manager
Governor's Workforce Board of Rhode Island
01.2016 - 10.2019
- Monday.com Core Certification
Master's Degree - Business Analytics
Merrimack College
Bachelor's Degree - Economics
Rhode Island College
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